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Healthcare Support Specialist
2 months ago
Join Our Exceptional Team at ChenMed
At ChenMed, we are dedicated to making a positive impact on the lives of our patients and team members alike. We are seeking individuals who are not only creative and entrepreneurial but also possess a strong work ethic and an ambitious mindset. If you are known for your kindness and positivity, we want you to be part of our rapidly expanding primary care team.
Key Responsibilities:
- Accurately measuring and documenting patient vital signs, along with medical histories and interviews.
- Effectively communicating patient needs to the healthcare team, including primary care providers, clinicians, and specialists.
- Assisting physicians during examinations and routine screenings, while clearly explaining treatment procedures to patients.
- Monitoring and reporting any changes in patient conditions to the healthcare team.
- Performing medical procedures as directed, including collecting lab specimens and conducting basic tests.
- Administering medications, changing dressings, and providing first aid under physician supervision.
- Ensuring the maintenance of supplies and equipment while adhering to safety standards.
- Managing patient communications, including phone messages and prescription requests, as well as providing health coaching.
- Upholding legal and ethical standards in documentation and professional conduct.
- Taking on additional responsibilities as assigned by management.
Keys to Success:
- Outstanding interpersonal skills and a genuine empathy for patients and their families.
- Strong communication, time management, and organizational abilities.
- Ability to collaborate effectively with team members, including physicians and other healthcare staff.
- A solution-oriented approach focused on enhancing patient care and team success.
- Familiarity with medical terminology, products, and procedures.
- Detail-oriented with a strong emphasis on report and data accuracy.
- Capability to maintain efficient systems for patient flow.
- Composure in high-pressure situations.
- Proficiency in Microsoft Office Suite and other relevant software.
- Willingness to travel locally or regionally as required.
- Fluency in both spoken and written English.
Qualifications:
- High school diploma or equivalent (GED) is required.
- Completion of a nationally accredited Medical Assistant program or equivalent healthcare training.
- A minimum of 1 year of experience in a Medical Assistant role or similar position.
- BLS for Healthcare Providers certification is mandatory.
- Experience with geriatric patients is advantageous.
- Preferred familiarity with EMR systems.
- Strong interpersonal skills with a focus on empathy for patients and families.
At ChenMed, we are revolutionizing healthcare for seniors and making a significant impact on the healthcare landscape in America. As a family-owned and physician-led organization, we are committed to enhancing the health and well-being of our communities. Our team enjoys excellent compensation, comprehensive benefits, opportunities for career growth, and a fulfilling work-life balance. Join us in changing lives every day.
Current employees are encouraged to apply through internal channels.