Technical Support Specialist
4 days ago
The IT Help Desk Associate will provide technical support to platform employees, assist with projects and other IT Department tasks as needed. The ideal candidate will have one-two solid years of desk-side support experience, including remote work, and possess strong knowledge of Windows 10, MS Office Suite 2016, and Office 365.
Key Responsibilities:- Provide technical support by answering help-desk calls for all staff members, both in-house and remote;
- Enter all service and support work orders/tickets into the IS Department tracking system;
- Configure, deliver, and install computers and peripherals;
- Setup and support presentations and meetings;
- Move and install PC's, set up, and take down equipment;
- Interact with servers and communication services;
- Complete various tasks and projects assigned;
- Participate in an on-call after-hours support rotation;
- Travel to other offices for support and/or projects as needed, including overtime when required.
To be successful in this role, the IT Help Desk Associate must have:
- Solid experience troubleshooting Windows and Windows applications;
- Experience with personal computer hardware problem diagnosis;
- Strong communication skills;
- Able to follow-up in a timely and efficient manner;
- A+ certification desirable but not required;
- Experience in a corporate environment is advantageous.
We are a national law firm with multiple offices in the US. We employ the best technology, processes, and people to provide excellent service and results for our clients. We would love to consider how we can work together.
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
4 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Job SummaryThe Technical Support Specialist will be responsible for troubleshooting and resolving technical issues...
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Technical Support Specialist
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Technical Support Specialist
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Phoenix, Arizona, United States TEKsystems Full timeCompany OverviewTEKsystems, a leading IT staffing firm, is currently seeking Technical Support Specialists to support their client's return to office plan. The ideal candidate will have experience in providing phone support and working with ticketing tools.Job SummaryWe are looking for highly skilled and motivated individuals to join our team as Technical...
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Phoenix, Arizona, United States TEKsystems Full timeJob OverviewAt TEKsystems, we are seeking highly motivated and skilled individuals to fill the role of Technical Support Specialist. This position is ideal for those who enjoy problem-solving and working in a fast-paced environment.
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Technical Support Specialist
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Phoenix, Arizona, United States TEKsystems Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at TEKsystems.The successful candidate will possess strong phone support experience, with the ability to effectively handle customer inquiries and resolve technical issues.Detailed knowledge of technical support principles and practices is essential, as well as experience...
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Technical Support Specialist
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Phoenix, Arizona, United States athenahealth Full timeJob DescriptionThis Technical Support Specialist role involves providing top-notch support to clients using athenahealth's cloud-based services. The successful candidate will possess excellent problem-solving skills, a strong understanding of technical concepts, and the ability to communicate effectively with clients.The ideal candidate will have a minimum...
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Technical Support Specialist
4 days ago
Phoenix, Arizona, United States Law Firm Full timeJob OverviewWe are seeking a highly skilled and experienced Technical Support Specialist to join our team in Phoenix, Arizona.The ideal candidate will have a solid understanding of computer hardware and software troubleshooting, as well as excellent communication skills. The role involves providing technical support to platform employees, configuring and...
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Technical Support Specialist
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Phoenix, Arizona, United States Motorola Solutions Full timeMotorola Solutions is seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for delivering exceptional customer support and ensuring the success of our public safety solutions.About the RoleThe ideal candidate will have 3+ years of technical customer support experience, with a strong background in public...
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Technical Support Specialist
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Technical Support Specialist
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Phoenix, Arizona, United States CDK Global Full timeWe are seeking a Technical Support Specialist to join our team at CDK Global. This role involves providing exceptional customer experiences by guiding clients and associates through technical challenges, troubleshooting software and network issues, and ensuring seamless operations.Key ResponsibilitiesRespond to client and associate inquiries via phone, web...