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Patient Care Advocate Specialist

2 months ago


Phoenix, Arizona, United States Serenity Healthcare Full time
{"title": "Patient Care Advocate", "description": "About the Role

Serenity Healthcare is seeking a Patient Care Advocate to join our team of clinical support staff. As a Patient Care Advocate, you will play a crucial role in guiding patients in taking back their lives by helping them understand the benefits of our treatment options.

Key Responsibilities
  • Act as a liaison between patients and their providers.
  • Deliver exceptional face-to-face patient experience at our clinics.
  • Assist patients in understanding their treatment options.
  • Consult with patients to gather pertinent information regarding their current symptoms, mental health status, and medication history.
Requirements
  • High School Diploma or GED.
  • At least 2+ years of full-time work experience in a service-oriented role.
  • Strong interpersonal and communication skills.
  • Excellent problem-solving and critical thinking abilities.
About Serenity Healthcare

We have helped thousands of patients take back their lives with specialized clinical expertise and cutting-edge technology. Our approach to treating patients is to offer alternative options and treat the whole person by providing a positive, supportive, and healing atmosphere in an outpatient setting.

", "lang_code": "en-US"}