Front Office Coordinator

7 days ago


Martinsville, Virginia, United States Bassett Physical Therapy Full time
Job Description

We are looking for an experienced and highly motivated Front Desk Receptionist to join our dynamic team at Bassett Physical Therapy. This exciting opportunity offers the chance to work in a fast-paced environment where you will be responsible for managing front office operations, handling phone calls, and providing exceptional customer service to our patients and families.

As a key member of our team, you will play a crucial role in ensuring seamless patient experiences and maintaining a professional and welcoming atmosphere. Your strong communication and organizational skills, combined with your ability to multitask and prioritize tasks, make you an ideal candidate for this position.

Key Responsibilities
  • Manage front office operations and handle phone calls
  • Provide exceptional customer service to patients and families
  • Process payments and maintain accurate records
  • Communicate effectively with patients, families, and staff members
  • Stay up-to-date on company policies and procedures

Requirements
  • Customer service skills and attention to detail
  • Mathematical and data processing abilities
  • Data processing proficiency in practice management software
  • Strong communication and organizational skills

Salary and Benefits
  • $13 per hour salary
  • Monday through Friday schedule
  • Health, dental, and vision insurance
  • Term life insurance
  • Optional short-term and long-term disability insurance
  • 401k retirement plan
  • Paid holidays, vacation, and sick time


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