Service Delivery Coordinator

2 weeks ago


Martinsville, Virginia, United States NCW Full time
Job Description

We are seeking a highly motivated Service Delivery Coordinator to join our team. This role is ideal for individuals who thrive in fast-paced environments and enjoy providing exceptional customer experiences.

Key Responsibilities
  • Daily management of customer service activities, including cargo tracking and billing
  • Effective communication with clients to address concerns and meet expectations
  • Preparation and distribution of files and documents as needed

Requirements

  • 2-4 years of experience in customer-facing roles in an office environment
  • Proficiency in Microsoft products and basic computer systems
  • Excellent organizational, problem-solving, and communication skills

Benefits

  • Medical, dental, and vision coverage
  • Paid holidays and bereavement leave
  • Personal advancement opportunities and retirement savings plans

Salary Range

We offer a competitive salary of $50,000 - $65,000 per year, depending on experience.



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