Technical Customer Manager

4 weeks ago

Boise, Idaho, United States Micron Technology Full time

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As a Technical Customer Manager for the Cloud Segment in the Compute and Networking Business Unit (CNBU), you will support Micron's Cloud and Hyperscale data center customers across a comprehensive range of DDR, LPDDR, and HBM based memory products and solutions.

You will be a primary interface between the customer and Micron internal teams, developing a long-term relationship and serving as a lead project manager for regular communications inclusive of qualifications, issue resolution, and critical outgoing messaging to meet business plans.

Develop and maintain relationships with key Cloud customers to ensure Micron is a trusted advisor and preferred supplier.

Key Responsibilities:

  • Provide regular customer updates to Micron management
  • Work closely with Micron Business Development, Program Management, Sales and Field teams to align Micron's product roadmaps with customer needs and business goals
  • Demonstrated project management skills, executive presentation abilities and customer relationship management experience are key requirements
  • Preferably within Memory, Cloud/Hyperscale companies or related field
  • Understanding of server system architecture, data center design, Memory device design, applications engineer and technical sales
  • Able to relay technical information to and from the customer verbally and in writing at a professional level
  • College degree or higher in engineering, computer science, or business/marketing coupled with significant technical experience
  • Travel up to 10%-20% may be required

About Micron Technology:

Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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