Technical Support Expert

4 weeks ago


Boise, Idaho, United States MicroTech Systems, Inc Full time

MicroTech Systems is seeking a highly skilled Technical Support Expert to provide technical guidance and support to our business and clients. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience.

Key Responsibilities:

  • Act as product expert, reviewing and responding to software and hardware issues, evaluating product capabilities, and suggesting alternatives and recommendations.
  • Provide client support, collaborating with technical team members to deliver exceptional customer service, working with vendors to resolve errors, and improving current programs.

Requirements:

  • Associate's degree in Computer Science or equivalent preferred.
  • Minimum six years of related technical support experience, including advanced network design, infrastructure installation, and Microsoft server migrations.
  • Expertise in scripting, PowerShell, and O365 migrations.
  • Strong time management skills, ability to explain technical concepts to non-technical individuals, and maintain a high level of professionalism.

About MicroTech Systems:

We are a professional Managed Service Provider dedicated to helping people feel secure. Our employees enjoy a work culture that promotes our core values: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else.

We offer a competitive benefits package, including health care, paid time off, and professional development opportunities.



  • Boise, Idaho, United States MicroTech Systems, Inc Full time

    Technical Support ExpertMicroTech Systems is seeking a highly skilled Technical Support Expert to provide technical guidance and support to our business and clients. This individual will be responsible for evaluating product capabilities, determining system restrictions, and suggesting alternatives and recommendations.Key Responsibilities:Act as a product...

  • IT Project Specialist

    3 weeks ago


    Boise, Idaho, United States Microtech Systems, Inc. Full time

    MicroTech Systems is seeking a highly skilled IT Project Specialist to provide technical guidance and project technical support to our business and clients. This individual will utilize their strong technical background, solid analytical skills, and proven problem-solving experience to communicate with clients and provide IT support via specified client IT...

  • IT Project Specialist

    4 weeks ago


    Boise, Idaho, United States MicroTech Systems, Inc Full time

    MicroTech Systems is seeking a highly skilled IT Project Specialist to provide technical guidance and project technical support to our business and clients. This individual will utilize their strong technical background, solid analytical skills, and proven problem-solving experience to communicate with clients and provide IT support via specified client IT...


  • Boise, Idaho, United States Palo Alto Networks Full time

    Job Title: Technical Solutions ExpertWe are currently seeking a highly skilled Technical Solutions Expert to join our global Pre-Sales team. As a key member of our team, you will be responsible for delivering solutions to help our customers achieve their business objectives.Key Responsibilities:Lead and document discovery sessions to understand the client's...

  • eCW Technical Expert

    3 weeks ago


    Boise, Idaho, United States MedMan Full time

    Job Title: eCW Technical ExpertJob Summary:MedMan is seeking a skilled eCW Technical Expert to enhance systems and processes in medical clinics. This role will focus on evaluating current processes, recommending enhancements, and training team members on these improvements.Key Responsibilities:* Lead project-based work focused on EMR cleanup and...

  • IT Project Specialist

    4 weeks ago


    Boise, Idaho, United States MicroTech Systems, Inc Full time

    MicroTech Systems is seeking a highly skilled IT Project Specialist to provide technical guidance and support to our business and clients. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience.Responsibilities:Act as Product Expert - Review and respond to software and hardware issues,...

  • IT Project Specialist

    4 weeks ago


    Boise, Idaho, United States MicroTech Systems, Inc Full time

    MicroTech Systems is seeking a highly skilled IT Project Specialist to provide technical guidance and project technical support to our business and clients. This individual will utilize their strong technical background, solid analytical skills, and proven problem-solving experience to communicate with clients and provide IT support via specified client IT...


  • Boise, Idaho, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Technical Support Specialist, working in Engineering/Manufacturing industry in Boise, Idaho, United States. Provide support to the company's commercial high-end printers & technologies which may include one or more...


  • Boise, Idaho, United States Palo Alto Networks Full time

    Job DescriptionWe are seeking a skilled professional to join our global Pre-Sales team as a trusted advisor to our sales reps, prospects, and customers. The primary goal of this role is to secure revenue by delivering solutions that help our customers achieve their best work.Key Responsibilities:Lead and document discovery sessions to understand the client's...


  • Boise, Idaho, United States Plasma-Therm Full time

    Job Title: Technical Product Support SpecialistAbout the Role:At Plasma-Therm, we are seeking a skilled Technical Product Support Specialist to join our team. As a key member of our systems engineering group, you will be responsible for developing and releasing installation and setup procedures for our current and new products. Additionally, you will provide...

  • IT Project Specialist

    4 weeks ago


    Boise, Idaho, United States MicroTech Systems, Inc Full time

    Job DescriptionMicroTech Systems is seeking a highly skilled IT Project Specialist to provide technical guidance and project support to our business and clients. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience.Technical Expertise – Provide technical guidance and support to clients...


  • Boise, Idaho, United States Plasma-Therm LLC Full time

    Job DescriptionAt Plasma-Therm LLC, we design and build configurable wafer processing platforms for standard and advanced processes used in microelectronics manufacturing.Job Summary: We are seeking a skilled Technical Product Support Specialist to join our Systems Engineering team. In this role, you will be responsible for developing and releasing...


  • Boise, Idaho, United States MicroTech Systems, Inc Full time

    Job DescriptionMicroTech Systems is seeking a highly skilled Technical Support Specialist to provide technical guidance and support to our clients. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience.The Technical Support Specialist will be responsible for diagnosing and resolving...


  • Boise, Idaho, United States Diverse Lynx Full time

    Role Overview:As a Desktop Support Specialist at Diverse Lynx LLC, you will be responsible for providing technical assistance and support for desktop systems, printers, and other related equipment. This role requires a strong understanding of desktop management and infrastructure services.Key Responsibilities:• Provide technical support for desktop...


  • Boise, Idaho, United States Orion Talent Full time

    Job SummaryOrion Talent is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for performing preventative maintenance on assigned products and providing technical support assistance in diagnosing, troubleshooting, and resolving equipment problems.Key Responsibilities Perform PM...


  • Boise, Idaho, United States Axcelis Technologies Full time

    Job SummaryAs a Field Service/Support Engineer at Axcelis Technologies, you will be responsible for providing highly visible customer support through the performance of on-site installation, diagnostics, and troubleshooting of complex equipment and systems. You will also oversee service and repair of equipment and systems, ensuring operational quality and...


  • Boise, Idaho, United States Micron Technology Full time

    Job SummaryAs a Senior Technical Specialist at Micron Technology, you will play a critical role in ensuring the quality and reliability of new package technology introductions. You will work closely with Technology Development and Engineering teams to understand and mitigate Chip-Package Interaction risks prior to New Product Introduction. This includes...


  • Boise, Idaho, United States Oracle Full time

    Job DescriptionJob Summary: We are seeking a highly skilled Technical Support Professional to join our team at Oracle. As a Technical Support Professional, you will be responsible for providing exceptional technical support to our customers, resolving complex issues, and ensuring customer satisfaction.Key Responsibilities:Provide technical support to...

  • Production Specialist

    1 month ago


    Boise, Idaho, United States Wipro Full time

    Job Title: Production SpecialistRole Purpose:The Production Specialist will provide technical support to the process, actively resolving client issues directly or through timely escalation to meet process SLAs.Key Responsibilities:Manage transactions as per required quality standardsField all incoming help requests from clients via telephone and/or emails in...


  • Boise, Idaho, United States Johnson Controls International Full time

    Job SummaryAs a Data Services Coordinator at Johnson Controls International, you will play a critical role in coordinating customer service requests from initiation to service completion. You will work closely with the Tea Coordinator, Customer Service, Fire, Technician, Service, Technical, Manufacturing, and Retail teams to maximize technical resource...