Senior Sales Executive

2 weeks ago

Charleston, West Virginia, United States Wolters Kluwer Financial Services, Inc. Full time
Senior Field Sales Executive

Wolters Kluwer Financial Services, Inc. is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

About the Role

The Senior Field Sales Executive role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a remote schedule, and amazing benefits.

Key Responsibilities
  • Develop a strong understanding of the needs of accounts and create account plans for how to meet those demands
  • Manage relationships and serve as trusted advisor to (senior executive) stakeholders at existing customers and develop new relationships with potential customer stakeholders
  • Develop, maintain, and apply consultative knowledge of CS products to identify products best-fit to meet customer needs; collaborate with the Technical Sales team for deep knowledge and technical understanding
  • Effectively prioritize and respond to inbound leads or customer requests for information
  • Leverage SFDC data and collaboration with other sales team members to identify, pursue, and close opportunities to cross-sell at existing customers, or create business with new customers; Support Customer Success on renewals or up-sells, as needed
  • Maintain a clean and accurate pipeline in CRM
  • Understand and articulate value propositions of CS offerings; collaborate with product managers or Technical Sales as needed to source deep technical expertise
  • Adhere to defined sales methodology and sales processes including steps to configure, price, quote products and services, draft, negotiate and close contracts
  • Deliver against individual quotas
  • Support product road mapping by sharing customer insights that help shape the prioritization of key product enhancements
  • Work with Technical Sales, Customer Success, and Sales Support to identify, pursue, and close opportunities for Compliance Solutions products at customer accounts; build internal relationships and develop collaborative team among these functions to effectively serve assigned book of accounts
  • Assist Service with escalated customer issues, as needed (e.g., payment, supply issues)
  • Develop knowledge of industry specific trends, regulations, and associations to elevate industry expertise or brand presence
Requirements
  • Bachelor's Degree
  • 7 years' of direct B2B sales experience with a proven track record of meeting and exceeding sales targets
  • Experience selling into the Financial Services industry.
  • Industry experience and customer contacts; build or elevate brand presence in the specialty lending industry (e.g., on boards, relationships with associations)
  • Experience using Salesforce.com as CRM.
  • Strong interpersonal skills with an emphasis on relationship building
  • Cross-sell offerings across platforms with support from additional sales teams
  • Apply consultative selling approach to identify and recommend products to fit customer needs
  • Accomplished negotiation skills and able to navigate complex purchasing processes
  • Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily.
  • Communicate effectively in both face-to-face and virtual selling environments with senior executive stakeholders
  • Sales experience and understanding of the lead-to-order process within lending or compliance industries
  • Team effectively with other internal teams including Technical Sales, Customer Success, Sales Support, Finance, and Legal stakeholders
  • Passion and ability to learn new CS offerings quickly
  • Highly goal oriented, focused on achieving / exceeding expected results
  • Stay organized and manage multiple priorities at once across multiple customer accounts

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

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