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Head of Research and Data Analytics

2 months ago

Los Angeles, California, United States DMI Consulting Full time

Position Overview: The Director of Research and Analytics is responsible for steering strategic research efforts and achieving exceptional analytics results. This position entails the formulation and execution of research strategies, overseeing projects, and guaranteeing the prompt delivery of research outcomes. The Research Director will work closely with cross-functional teams, foster innovation, and maintain a thorough understanding of industry developments and emerging technologies.

Key Responsibilities:

  • Formulate and implement detailed research strategies that align with the organization’s objectives.
  • Establish research methodologies, data collection techniques, and analytical frameworks to ensure insightful and comprehensive results.
  • Leverage market intelligence, secondary data, and analytics to produce data-driven reports.
  • Ensure data integrity by managing all web and mobile analytics data sources and tag management, while continuously optimizing and auditing processes.
  • Gather, cleanse, and manipulate data to generate marketing and growth reports for stakeholders.
  • Conduct A/B testing and personalization initiatives, promoting a culture of rigorous statistical analysis.
  • Guide the team on customer journey analysis, heat mapping, session recording, and best practices in user research.
  • Collaborate with stakeholders to pinpoint critical research areas and prioritize projects accordingly.
  • Lead research initiatives from inception to completion, ensuring compliance with timelines, budgets, and quality benchmarks.
  • Monitor project developments, identify potential challenges, and implement strategies to mitigate risks and sustain project momentum.
  • Oversee the creation of high-quality research reports, whitepapers, and presentations that effectively convey findings and insights to both internal and external stakeholders.
  • Ensure that research outputs adhere to industry standards, are data-driven, and offer actionable recommendations.
  • Work alongside internal teams such as product development, marketing, and sales to integrate research insights into strategic decision-making.
  • Present research findings to executive leadership, offering strategic recommendations and insights for business growth.
  • Stay updated on industry trends, emerging technologies, and competitive landscapes to refine research strategies and maintain a competitive edge.
  • Analyze market dynamics and competitor actions to uncover potential opportunities and threats.

Qualifications:

  • 8+ years of professional experience in data science and analytics within a high-growth organization or e-commerce sector.
  • Advanced degree in a relevant field (e.g., Economics, Social Sciences, Data Science, etc.) is preferred.
  • Demonstrated experience in research management and leadership, ideally within a related industry.
  • Strong analytical, critical thinking, and problem-solving capabilities.
  • Exceptional written and verbal communication skills, with a history of producing high-quality research outputs.
  • Proficiency in research methodologies, statistical analysis, and data visualization tools.
  • Experience with project management and collaboration platforms (e.g., Jira, Asana, Slack).
  • Extensive experience utilizing data warehouses or Customer Data Platforms (CDPs) to consolidate customer profiles across digital channels.
  • Well-versed in advanced statistical analysis techniques and the use of Business Intelligence tools.
  • Ability to work collaboratively with cross-functional teams and manage multiple priorities effectively.
  • Strong leadership and team management skills, fostering a culture of innovation and excellence.
  • Encourage a collaborative and innovative research environment, promoting continuous learning and professional development.

Compensation: Salary range is competitive and commensurate with educational qualifications and professional experience.

DMI Consulting is an Equal Employment Opportunity (EEO) employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, leaves of absence, compensation, benefits, training, and apprenticeship. The company makes hiring decisions based solely on qualifications, merit, and business needs.