Front Desk Representative
1 day ago
Job Summary: We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hospitality Jobs Hotspot. As a Front Desk Clerk, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.
Key Responsibilities:
- Guest Check-In/Check-Out: Efficiently handle guest arrivals and departures, ensuring a smooth and welcoming experience.
- Room Management: Maintain accurate records of room assignments, availability, and guest preferences.
- Communication: Respond to guest inquiries, resolve issues, and provide information about hotel amenities and services.
- Cash Handling: Process guest payments, handle cash transactions, and maintain a secure and accurate cash handling system.
- Team Collaboration: Work closely with hotel staff to ensure seamless operations and exceptional guest service.
- Continuous Learning: Stay up-to-date on hotel policies, procedures, and services to provide expert knowledge to guests.
Requirements:
- Availability: Must be available to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Physical Demands: Ability to lift up to 40 pounds and move luggage or packages as needed.
- Communication Skills: Excellent verbal and written communication skills, with the ability to interact with guests and colleagues in a professional and courteous manner.
What We Offer:
- Competitive Compensation: Competitive hourly rate and opportunities for advancement.
- Benefits: Comprehensive benefits package, including health insurance, paid time off, and employee discounts.
- Professional Development: Ongoing training and development opportunities to enhance your skills and knowledge.
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