Panera Bread General Manager

3 days ago


Streamwood, Illinois, United States Panera Bread Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our Panera Bread bakery-cafe to success. As a General Manager, you will be responsible for overseeing the daily operations of the cafe, managing a team of associates, and ensuring exceptional customer service.

Key Responsibilities
  • Leadership and Management
    • Recruit, train, and develop a high-performing team of associates
    • Manage staffing needs, shift scheduling, and labor costs
    • Coach and develop team members to achieve their full potential
  • Customer Experience
    • Ensure exceptional customer service and a positive dining experience
    • Manage customer complaints and feedback
    • Develop and implement strategies to increase customer loyalty and retention
  • Operations and Quality
    • Oversee the preparation and presentation of food and beverages
    • Ensure compliance with health and safety regulations
    • Manage inventory, supplies, and equipment
  • Financial Management
    • Manage cafe finances, including budgeting, forecasting, and cost control
    • Develop and implement strategies to increase sales and profitability
    • Monitor and analyze sales data to inform business decisions
Requirements
  • 3+ years of management experience in the food service industry
  • Proven track record of success in leading high-performing teams
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • ServSafe certification
About Panera Bread

Panera Bread is a fast-casual bakery-cafe chain that serves high-quality food and beverages in a welcoming and inviting atmosphere. We are committed to providing exceptional customer service and creating a positive work environment for our associates.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A fun and dynamic work environment
  • Professional development and training opportunities

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