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Bilingual Insurance Representative

2 months ago

Great Neck, New York, United States J.R. Orenstein Agency Full time
Job Overview

We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at the J.R. Orenstein Agency. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, while also identifying opportunities to grow our business.

Responsibilities
  • Achieve sales goals and measurables by identifying sales opportunities inside the book of business.
  • Ensure that the J.R. Orenstein Agency review process is used on customer calls.
  • Perform policy reviews with current customers.
  • Active outreach to current customers as well as past customers and people that have been quoted in the past.
  • Solve underwriting and inspection issues that arise.
  • Provide service to current customers.
  • Manage pipeline through company-provided systems and follow up accordingly.
  • Demonstrate competency and knowledge of new products & rules for our industry.
Requirements

We are looking for individuals who are empathetic, self-driven, and a team player. Our core values are having a positive mindset, being customer-focused, coachable, self-driven, and a team player. We lead with these core values every day, which allows our team members to genuinely enjoy being a part of the agency and their team in order to provide excellence for our clients and each other.

Benefits
  • Annual Base Salary + Commission + Bonus Opportunities
  • 401k (matching)
  • Profit Sharing
  • Paid Time Off (PTO)
  • Hands on Training
  • Tuition Reimbursement
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Life Insurance
  • Evenings Off