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Laboratory Customer Service Representative

1 month ago


Great Neck, New York, United States Northwell Health Full time
Job Summary

We are seeking a skilled Laboratory Customer Service Representative to provide exceptional support to our clients and staff. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide timely and accurate information to clients via phone, email, and fax.
  • Coordinate and facilitate communication between clients and laboratory staff.
  • Assist with data entry and record-keeping in laboratory computer systems.
  • Develop and maintain positive relationships with clients and colleagues.
  • Participate in ongoing training and professional development to stay up-to-date on laboratory procedures and best practices.
Requirements
  • High school diploma or equivalent required.
  • 1-3 years of relevant experience in customer service or a related field.

Additional Information

The salary range for this position is $36,980-$55,690 per year. Northwell Health offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.