Hospitality and Guest Services Specialist

5 days ago


Pittsburgh, Pennsylvania, United States Family House Full time
Job Description

FAMILY HOUSE seeks a highly skilled Guest Experience Coordinator to join our team. The ideal candidate will have excellent interpersonal skills, ability to multitask, and a passion for providing exceptional customer service.

Key Responsibilities
  • Guest Service: Greet guests warmly, provide information about resources, and ensure a seamless check-in process.
  • House Operations: Collaborate with housekeeping and maintenance teams to maintain a clean and safe environment.
  • Office Operations: Manage reservations, payments, and financial records using WebRezPro.

Requirements

  • High School diploma or equivalent required; Bachelor's degree preferred.
  • Minimum 6 months of previous work experience in Business, Customer Service, or Hospitality.
  • Excellent computer skills, including Microsoft Office Suite and WebRezPro.


  • Pittsburgh, Pennsylvania, United States Evolution Parking & Guest Services Full time

    Parking Attendant Job OverviewWe are seeking a detail-oriented and customer-focused Parking Attendant to join our team at Evolution Parking & Guest Services. As a valued member of our staff, you will be responsible for delivering exceptional service to our guests and ensuring a smooth and efficient experience for them.Key Responsibilities:Assist arriving and...


  • Pittsburgh, Pennsylvania, United States Evolution Parking & Guest Services Full time

    Evolution Parking & Guest Services is a leading provider of valet parking and front door services to hotels and resorts nationwide.We are seeking an experienced leader to join our team as a Valet Supervisor. As a key member of our team, you will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional...


  • Pittsburgh, Pennsylvania, United States Evolution Parking & Guest Services Full time

    Evolution Parking & Guest Services is a dynamic and growing company, seeking an experienced and motivated individual to join our team as a Valet Supervisor. As the exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide, we offer a unique opportunity to work in a fast-paced environment and make a real...


  • Pittsburgh, Pennsylvania, United States Island Hospitality Management Full time

    Job SummaryThis exciting opportunity is for a skilled hospitality professional to join our team as a Gallery Host. As a vital member of our front desk, you will be responsible for providing top-notch guest service, managing daily operations, and ensuring a seamless experience for our visitors.Key DutiesManage front desk operations, including...


  • Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full time

    Job DescriptionAs a Front Desk Agent, you will be the first point of contact for our guests, and your role will play a critical part in creating a warm and welcoming atmosphere. Your responsibilities will include:Greeting and registering guestsHandling room reservations and check-in/check-out proceduresProviding information on hotel services, amenities, and...


  • Pittsburgh, Pennsylvania, United States Peachtree Hospitality Management Full time

    About Peachtree Hospitality ManagementWe are a dynamic and growing hospitality company committed to delivering exceptional service to our guests.Job SummaryWe are seeking a highly motivated and organized Houseperson to join our team. As a Houseperson, you will play a critical role in ensuring the cleanliness and comfort of our guests.Main...


  • Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes - Monroeville Full time

    Job SummaryNothing Bundt Cakes - Monroeville is seeking a highly skilled Guest Service Specialist to join our team. As a key representative of our brand, you'll be responsible for crafting an unforgettable customer experience and setting the tone for a positive interaction with every guest.With a competitive salary of around $12 per hour and flexible...


  • Pittsburgh, Pennsylvania, United States Peachtree Hospitality Management Full time

    Peachtree Hospitality Management is seeking a Guest Experience Coordinator to deliver exceptional guest experiences through tailored service and support.About the PositionThe Guest Experience Coordinator will be responsible for enhancing guest satisfaction by anticipating and meeting their needs throughout their stay. This role requires excellent...


  • Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full time

    Residential Cleaning Specialist Job DescriptionAs a Residential Cleaning Specialist at ETAGE Executive Living in Pittsburgh, PA, you will play a critical role in maintaining the cleanliness and comfort of our guests' rooms and common areas. We seek an individual with strong attention to detail, excellent communication skills, and the ability to work...


  • Pittsburgh, Pennsylvania, United States Evolution Parking & Guest Services Full time

    We are seeking a highly skilled and dedicated individual to join our team as a Valet Supervisor at Evolution Parking & Guest Services. As the exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide, we pride ourselves on delivering exceptional service and ensuring seamless parking operations.Job OverviewThe...


  • Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    We are seeking a dedicated and detail-oriented individual to join our Housekeeping Department as a Hospitality Support Associate.Job SummaryThis is an excellent opportunity for a motivated and customer-focused professional to provide exceptional support to our guests and hotel team members.ResponsibilitiesEnsure public areas are clean and well-maintained by...


  • Pittsburgh, Pennsylvania, United States Island Hospitality Management Full time

    About the RoleThe Evening Front Desk Supervisor will play a key role in supervising the activities of our front desk staff, ensuring that all guests receive excellent service and that our product quality standards are met.The successful candidate will have strong initiative and a desire for achievement, as well as effective problem-solving skills and ability...


  • Pittsburgh, Pennsylvania, United States Priory Hospitality Group Full time

    Priory Hospitality Group seeks a skilled Breakfast Server to join their team in Downtown Pittsburgh. As a member of the hospitality team, you will be responsible for delivering exceptional food and beverage service to guests.About the Company:Priory Hospitality Group is a boutique hotel owner, operator, and developer of independent hotels and event spaces in...


  • Pittsburgh, Pennsylvania, United States Gecko Hospitality Full time

    Job ResponsibilitiesThe ideal candidate will have at least 3 years of experience as a Restaurant Manager in a high-volume environment. They should possess a passion for developing and mentoring people, a track record of achieving financial results, and excellent guest service skills.


  • Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    We are hiring a Front Desk Night Auditor to work in a dynamic and fast-paced environment at Concord Hospitality. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our front desk operations and providing exceptional customer service to our guests.ResponsibilitiesProcess credit card transactions and handle phone...


  • Pittsburgh, Pennsylvania, United States Omni Hotels Full time

    Are you looking for a challenging and rewarding role in the hospitality industry? Omni Hotels is seeking a skilled Guest Service Representative to join their team at [location]. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Your primary...


  • Pittsburgh, Pennsylvania, United States AEG Full time

    We are looking for a Guest Experience Specialist to join our team at AEG in Pittsburgh, PA. As a specialist, you will be responsible for delivering exceptional guest experiences, resolving issues, and ensuring a positive outcome for all interactions.**Job Summary:**Provide guest service support via phone, email, or chat, addressing inquiries and resolving...


  • Pittsburgh, Pennsylvania, United States Springhill Suites Mt Lebanon Full time

    Job Overview:We are looking for a Guest Service Associate to join our team at SpringHill Suites Mt Lebanon. As a Guest Service Associate, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable.The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the...


  • Pittsburgh, Pennsylvania, United States Rivers Casino Full time

    We are seeking a highly skilled Casino Guest Experience Specialist to join our Rivers Casino team in Pittsburgh, Pennsylvania. This exciting opportunity comes with an estimated salary range of $45,000 - $60,000 per year.Job Overview:This key role plays a crucial part in delivering top-notch guest experiences, ensuring seamless operations across various...


  • Pittsburgh, Pennsylvania, United States Hampton Inn & Suites Pittsburgh Full time

    We are seeking a detail-oriented Guest Services Coordinator to join our team at the Hampton Inn & Suites Pittsburgh. As a part-time representative, you will be responsible for providing exceptional guest experiences, handling guest inquiries, and managing room reservations. If you possess excellent communication skills, a positive attitude, and a passion for...