Hospitality and Guest Services Specialist
5 days ago
FAMILY HOUSE seeks a highly skilled Guest Experience Coordinator to join our team. The ideal candidate will have excellent interpersonal skills, ability to multitask, and a passion for providing exceptional customer service.
Key Responsibilities- Guest Service: Greet guests warmly, provide information about resources, and ensure a seamless check-in process.
- House Operations: Collaborate with housekeeping and maintenance teams to maintain a clean and safe environment.
- Office Operations: Manage reservations, payments, and financial records using WebRezPro.
Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- Minimum 6 months of previous work experience in Business, Customer Service, or Hospitality.
- Excellent computer skills, including Microsoft Office Suite and WebRezPro.
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