Parking Services Supervisor
3 days ago
We are seeking a highly skilled and dedicated individual to join our team as a Valet Supervisor at Evolution Parking & Guest Services. As the exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide, we pride ourselves on delivering exceptional service and ensuring seamless parking operations.
Job OverviewThe Valet Supervisor will be responsible for managing the safe and efficient parking of guest vehicles, while providing outstanding service that meets and exceeds customer expectations. This includes responding promptly to customer requests, maintaining high standards of customer service, and leading by example to enhance team performance.
Key Responsibilities:
- Serve as a key point of contact for guests, ensuring their needs are met and exceeded.
- Maintain a clean and organized work environment, adhering to appearance standards and attendance requirements.
- Supervise valet attendants, providing coaching and guidance to ensure high levels of customer service.
- Collaborate with the Guest Service Manager to resolve issues and improve overall operations.
- Adhere to site-specific safety and security procedures, ensuring a secure environment for guests and staff.
Requirements:
- Associate's degree or equivalent experience required.
- Understanding of general business practices, including accounting, human resources, and customer service.
- 2+ years of management experience, preferably in valet parking or a related field.
- Valid US driver's license and experience with HRIS platforms, such as ADP.
- Exceptional communication skills and ability to multitask in a fast-paced environment.
Compensation: $9.50-$10.50 per hour. Benefits include health, dental, and vision insurance, 401K with company match, employee discounts, paid time off, and company-paid holidays.
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