Guest Service Representative

3 weeks ago


Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full time
Job Description

As a Front Desk Agent, you will be the first point of contact for our guests, and your role will play a critical part in creating a warm and welcoming atmosphere. Your responsibilities will include:

  • Greeting and registering guests
  • Handling room reservations and check-in/check-out procedures
  • Providing information on hotel services, amenities, and local attractions

You will also be responsible for maintaining accurate records, handling guest complaints, and working collaboratively with other departments to ensure seamless operations.



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