Guest Experience Specialist
7 days ago
We are looking for a Guest Experience Specialist to join our team at AEG in Pittsburgh, PA. As a specialist, you will be responsible for delivering exceptional guest experiences, resolving issues, and ensuring a positive outcome for all interactions.
**Job Summary:**
- Provide guest service support via phone, email, or chat, addressing inquiries and resolving complaints in a timely and professional manner.
- Collaborate with cross-functional teams to resolve complex issues and provide solutions.
**Key Responsibilities:**
- Process tickets, handle exchanges, and troubleshoot loyalty platform issues with Pirates Points.
- Record customer information into the CRM database to ensure accurate account management.
- Assist with flex plan trouble shooting and voucher redemption.
**Requirements:**
- High school diploma required; prior experience working in customer service or a related field preferred.
- Familiarity with Microsoft Applications and CRM systems an asset.
- Excellent communication and problem-solving skills.
The estimated salary for this position is $42,000 - $50,000 per year, depending on experience. If you are a motivated and detail-oriented individual who excels in fast-paced environments, apply today
-
Guest Experience Coordinator
4 days ago
Pittsburgh, Pennsylvania, United States Evolution Parking & Guest Services Full timeEvolution Parking & Guest Services is a dynamic and growing company, seeking an experienced and motivated individual to join our team as a Valet Supervisor. As the exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide, we offer a unique opportunity to work in a fast-paced environment and make a real...
-
Casino Guest Experience Specialist
1 day ago
Pittsburgh, Pennsylvania, United States Rivers Casino Full timeWe are seeking a highly skilled Casino Guest Experience Specialist to join our Rivers Casino team in Pittsburgh, Pennsylvania. This exciting opportunity comes with an estimated salary range of $45,000 - $60,000 per year.Job Overview:This key role plays a crucial part in delivering top-notch guest experiences, ensuring seamless operations across various...
-
Guest Experience Specialist
1 day ago
Pittsburgh, Pennsylvania, United States European Wax Center - Shadyside Full timeJob DescriptionAs a Front Desk Associate at European Wax Center - Shadyside, you will play a critical role in delivering exceptional guest experiences and driving business growth. You will be responsible for managing front desk operations, handling guest inquiries, and maintaining accurate records.This is a fantastic opportunity to develop your customer...
-
Guest Services Assistant
3 days ago
Pittsburgh, Pennsylvania, United States Evolution Parking & Guest Services Full timeParking Attendant Job OverviewWe are seeking a detail-oriented and customer-focused Parking Attendant to join our team at Evolution Parking & Guest Services. As a valued member of our staff, you will be responsible for delivering exceptional service to our guests and ensuring a smooth and efficient experience for them.Key Responsibilities:Assist arriving and...
-
Parking and Guest Services Leader
4 weeks ago
Pittsburgh, Pennsylvania, United States Evolution Parking & Guest Services Full timeEvolution Parking & Guest Services is a leading provider of valet parking and front door services to hotels and resorts nationwide.We are seeking an experienced leader to join our team as a Valet Supervisor. As a key member of our team, you will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional...
-
Museum Guest Experience Specialist
4 weeks ago
Pittsburgh, Pennsylvania, United States MATTRESS FACTORY Full timeJob OverviewThe Mattress Factory, a contemporary art museum in Pittsburgh, seeks an enthusiastic and guest-focused Visitor Experience Associate to provide exceptional customer service and facilitate a deeper understanding of our site-specific installations.Key ResponsibilitiesProvide welcoming and timely service to visitors at the front desk, selling...
-
Guest Experience Coordinator
2 weeks ago
Pittsburgh, Pennsylvania, United States Drury Hotels Company, LLC Full timeJob SummaryWe're seeking a highly motivated Guest Experience Coordinator to join our team at Drury Hotels. As a Guest Experience Coordinator, you'll be responsible for ensuring that every guest has an unforgettable stay with us.You'll be working closely with our front desk team to check guests in and out, answer phone calls, and respond to guest inquiries....
-
Guest Experience Coordinator
1 day ago
Pittsburgh, Pennsylvania, United States Peachtree Hospitality Management Full timePeachtree Hospitality Management is seeking a Guest Experience Coordinator to deliver exceptional guest experiences through tailored service and support.About the PositionThe Guest Experience Coordinator will be responsible for enhancing guest satisfaction by anticipating and meeting their needs throughout their stay. This role requires excellent...
-
Guest Experience Coordinator
7 days ago
Pittsburgh, Pennsylvania, United States Rivers Casino Full timeRivers Casino is seeking a dedicated Guest Experience Coordinator to join our team! As a key member of the Cross Property Call Center, you will be responsible for greeting guests warmly, answering inquiries, and providing accurate information about property amenities and local attractions. Your strong communication and interpersonal skills will enable you to...
-
Guest Experience Coordinator
3 days ago
Pittsburgh, Pennsylvania, United States Texas de Brazil (Pittsburgh) Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Greeting guests warmly and managing their flow into the restaurantAnswering phones in a positive and friendly mannerSeating guests efficiently and effectivelyPerforming basic opening/closing side workAccommodating special seating requests and providing estimated waiting timesAssisting team...
-
Guest Service Specialist
1 day ago
Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes - Monroeville Full timeJob SummaryNothing Bundt Cakes - Monroeville is seeking a highly skilled Guest Service Specialist to join our team. As a key representative of our brand, you'll be responsible for crafting an unforgettable customer experience and setting the tone for a positive interaction with every guest.With a competitive salary of around $12 per hour and flexible...
-
Guest Experience Representative
3 weeks ago
Pittsburgh, Pennsylvania, United States Wingstop Full timeAbout Our Job">As a Guest Service Team Member at Wingstop, you will be responsible for delivering World Class service to our Guests. This includes interacting with customers, taking orders, and providing exceptional customer experiences. If you're passionate about delivering outstanding service and have a desire to join a dynamic team, we encourage you to...
-
Nightside Guest Experience Manager
4 weeks ago
Pittsburgh, Pennsylvania, United States Family House Full timeAbout the RoleThis is a Part Time, Non Exempt position with Family House that requires an Overnight Awake Guest Experience Coordinator to effectively manage operations during overnight hours or as a substitute manager.Job ResponsibilitiesFacility Management: Ensure policies are followed, and potential guest problems are anticipated and managed. Evaluate...
-
Dining Experience Specialist
4 weeks ago
Pittsburgh, Pennsylvania, United States Longhorn Steakhouse Full timeOverviewAs a Dining Experience Specialist at Longhorn Steakhouse, you will play a crucial role in delivering exceptional customer service and ensuring that our guests have a memorable dining experience.SalaryThe estimated salary for this position is $40,000 - $60,000 per year, depending on experience and location.Job DescriptionYour primary responsibility as...
-
Pittsburgh, Pennsylvania, United States Giant Eagle Full timeCompany OverviewGiant Eagle Inc. is a leading food, fuel, and convenience retailer that values its team members as the heart and soul of the company. Our mission is to create a nurturing environment that offers opportunities for growth and development.SalaryThe estimated annual salary for this position is $35,000-$50,000 based on industry standards and...
-
Patient Experience Specialist
3 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time**About UPMC**UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. We are seeking a compassionate and detail-oriented Patient Experience Specialist to join our team at Passavant Hospital.As a Patient Experience Specialist, you will be responsible for ensuring that patients and their families...
-
Customer Experience Specialist
4 weeks ago
Pittsburgh, Pennsylvania, United States GetGo Café + Market Full timeJob SummaryWe are seeking a motivated and detail-oriented Customer Experience Specialist to join our GetGo Café + Market team.About UsGetGo takes a refreshing approach to the traditional convenience store experience, offering a unique blend of fuel, food, and convenience. With 260+ locations throughout western Pennsylvania, Ohio, northern West Virginia,...
-
Rivers Casino Guest Experience Coordinator
23 hours ago
Pittsburgh, Pennsylvania, United States Rivers Casino Full timeJob Title: Rivers Casino Guest Experience CoordinatorRivers CasinoThis role provides an excellent opportunity to join our team as a Guest Experience Coordinator, focusing on delivering exceptional customer service and experiences through our call center. Estimated salary is $55,000 - $75,000 per year.About the Role:You will be responsible for greeting guests...
-
Meat Cutting Specialist with Guest Service Focus
3 weeks ago
Pittsburgh, Pennsylvania, United States Giant Eagle Full timeAt Giant Eagle Inc., we're seeking a skilled Meat Cutting Specialist to join our team. This role offers an estimated salary of $40,000 - $60,000 per year, based on experience and location.About the Job:As a Meat Cutting Specialist at Giant Eagle, you'll play a crucial role in ensuring our guests receive high-quality products while providing exceptional...
-
Client Experience Coordinator
2 weeks ago
Pittsburgh, Pennsylvania, United States Reed Smith Full timeJob DescriptionThe Guest Services Specialist is a critical role that plays a key part in ensuring the success of our clients and the overall well-being of our staff. This position requires a unique blend of technical skills, business acumen, and interpersonal abilities.As a Guest Services Specialist, you will be responsible for creating and maintaining a...