Operations Support Specialist
2 days ago
PNC Financial Services Group is seeking a highly skilled Operations Support Specialist to join our team in Overland Park, KS. As a key member of our Insurance Production Support team, you will play a critical role in ensuring the smooth operation of our business processes.
Key Responsibilities- Lead a critical operational support service, process, or initiative within an operational unit and ensure performance and/or risk indicators are met.
- Establish and monitor process performance measurements and business impact, gathering and communicating performance statistics and reports to internal stakeholders and senior management.
- Promote and monitor the production workflow, assisting team members with escalated process issues and independently identifying and resolving exceptions.
- Monitor the effectiveness and efficiency of production and/or processes, determining and/or driving change and improvement efforts.
- Ensure the business adheres to policies, procedures, and regulatory standards, independently resolving compliance issues and driving risk mitigation activities.
- University/college degree or comparable combination of education, job-specific certification(s), and experience.
- 2+ years of relevant professional experience in claims and/or underwriting.
- Strong analytical and problem-solving skills, with the ability to communicate complex ideas effectively.
- Excellent organizational and time management skills, with the ability to prioritize multiple tasks and meet deadlines.
PNC offers a comprehensive range of benefits to support the well-being of our employees, including medical, dental, and vision coverage, employee and spouse/child life insurance, short and long-term disability protection, and a 401(k) plan with PNC match.
We also offer paid time off, including 11 paid holidays, 8 occasional absence days, and between 15 to 25 vacation days per year, depending on career level and years of service.
PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. If you require an accommodation to participate in the application process, please contact us via email at accommodation.request@pnc.com.
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Operations Support Specialist
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Operations Support Specialist
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Overland Park, Kansas, United States PNC Financial Services Group Full timeJob SummaryPNC Financial Services Group is seeking a highly skilled Operations Production Support Specialist - Insurance to join our team in Overland Park, KS. As a critical member of our operations unit, you will be responsible for leading a critical operational support service, process, capability, or initiative and ensuring performance and/or risk...
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