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Patient Access Coordinator

2 months ago


Los Angeles, California, United States UCLA Health Full time
Job Summary

We are seeking a detail-oriented and self-directed professional to join our team as a Per Diem Access Representative. This role involves pre-registering, pre-admitting, and admitting patients by telephone and/or in person.

Key Responsibilities
  • Review and interpret insurance benefits to ensure accurate patient information
  • Collect cash and interact with public assistance programs, such as Medi-Cal and CCS
  • Collaborate with physicians, office personnel, and other hospital staff to facilitate patient care
  • Refer cases to internal and external sources to assist patients with discharge and post-hospital care
  • Collect accurate demographic information and obtain prior authorizations
Requirements
  • Working knowledge of eligibility and working provisions of third-party sponsors
  • General knowledge of medical terminology
  • Ability to write concise and grammatically correct reports and correspondence
  • Ability to type 55 words per minute (WPM)
  • Proficient in basic math and Microsoft Office Suite, specifically Excel, Word, and Outlook
  • Bilingual English/Spanish preferred
  • Availability to work weekends and holidays
About UCLA Health

We are an equal opportunity employer and welcome individuals from diverse backgrounds to join our team. We are committed to providing a work environment that is inclusive and respectful of all employees.