Customer Service Representative

16 hours ago


Dublin, Ohio, United States Fifth Third Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, addressing their needs and concerns in a timely and professional manner.
  • Develop and maintain a deep understanding of our products and services, making recommendations to customers as needed.
  • Work collaboratively with colleagues to achieve sales goals and improve customer satisfaction.
  • Maintain accurate records and reports, ensuring compliance with bank policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
  • Strong problem-solving and analytical skills, with the ability to make sound judgments and decisions.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service.
What We Offer

Fifth Third Bank is committed to providing a positive and inclusive work environment, with opportunities for growth and development. As a Customer Service Representative, you will have the chance to build a rewarding career, working with a talented team of professionals who share your passion for delivering exceptional customer service.



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