Current jobs related to Customer Service Representative - Dublin, Ohio - Sedgwick

  • Customer Service Representative

    1 month ago

    Dublin, Ohio, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Welcome and assist customers with genuine enthusiasm and professionalism.Manage...

  • Customer Service Representative

    7 days ago

    Dublin, Ohio, United States FedEx Full time

    Customer Service Role at FedExAs a Customer Service Representative at FedEx, you will be responsible for:Providing exceptional customer service to ensure customer satisfaction and loyalty.Assisting customers with their queries and resolving any issues in a timely and professional manner.Working collaboratively with the store team to achieve sales and...

  • Customer Service Representative

    1 month ago

    Dublin, Ohio, United States Dublin Chevrolet Cadillac Full time

    {"title": "Customer Service Representative", "content": "Join Our Team at Dublin Chevrolet CadillacWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Dublin Chevrolet Cadillac. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling phone...

  • Customer Service Representative

    4 weeks ago

    Dublin, Ohio, United States Dale Nifong - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a representative, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service, and helping them find the right insurance and financial...

  • Customer Service Representative

    3 weeks ago

    Dublin, Ohio, United States EverStaff Full time

    Job Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at EverStaff. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our members.Job Summary:The Call Center Representative will serve as the primary point of...

  • Customer Service Representative

    3 weeks ago

    Dublin, Ohio, United States Adecco Full time

    Customer Service Representative Job DescriptionAdecco is assisting a Fortune 500 client in recruiting for a remote Customer Service Representative based out of Dublin, CA. This is a full-time temporary position.Responsibilities:Respond to customer inquiries through phone, letter, email, and fax.Resolve customer complaint issues by phone, email, and...

  • Customer Service Representative

    1 month ago

    Dublin, Ohio, United States Sparks Group Full time

    Job Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Sparks Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our members through phone calls and electronic messages.Key Responsibilities:Build rapport with...

  • Customer Service Representative

    7 days ago

    Dublin, Ohio, United States Germain Honda of Dublin Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Germain Honda of Dublin. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, answering dealership phones, and working cooperatively with internal teams.Key...

  • Customer Service Representative

    2 weeks ago

    Dublin, Ohio, United States Mike Mcclaskie - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Mike Mcclaskie - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. If you are a motivated and customer-focused individual who enjoys working with the public, this could be the perfect opportunity for you.Key ResponsibilitiesEstablish and...

  • Customer Service Representative

    4 weeks ago

    Dublin, Ohio, United States Sparks Group Full time

    Job Title: Call Center RepresentativeSparks Group is seeking a highly skilled Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members through phone calls and electronic messages.Responsibilities:Build strong relationships with members by processing...

  • Customer Service Representative

    2 months ago

    Dublin, Ohio, United States Dublin Chevrolet Cadillac Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Dublin Chevrolet Cadillac. As a key member of our front desk team, you will be responsible for providing exceptional service to our customers and ensuring a positive experience for all who visit our dealership.Key...

  • Customer Service Representative

    2 weeks ago

    Dublin, Ohio, United States Dublin Chevrolet Cadillac Full time

    Customer Service RepresentativeAt Dublin Chevrolet Cadillac, we strive to create a welcoming environment where customers feel valued and respected. Our team is dedicated to providing exceptional service and support to ensure a positive experience for all. Responsibilities:Answer phone calls, greet and receive customers and prospectsDirect customers to the...

  • Customer Service Representative

    2 weeks ago

    Dublin, Ohio, United States EverStaff Full time

    We are seeking a skilled Customer Service Representative to join our team at EverStaff. As a key member of our client's support team, you will be responsible for providing exceptional customer service and support to members of the organization.Key Responsibilities:Serve as the primary point of contact for members and respond to inquiries in a timely...

  • Customer Service Representative

    1 month ago

    Dublin, Ohio, United States Sparks Group Full time

    Job Summary:Sparks Group is seeking a skilled Call Center Representative to join their team. As a Call Center Representative, you will be responsible for providing exceptional customer service to members through phone calls and electronic messages. This is an excellent opportunity to get your foot in the door with an amazing company that offers amazing...

  • Customer Service Representative

    2 weeks ago

    Dublin, Ohio, United States The Keenan Agency Full time

    Company OverviewThe Keenan Agency, a leading insurance agency in Central Ohio, has been serving thousands of commercial and personal lines clients nationwide since 1938. Our commitment to exceptional service has made us a trusted partner for our policyholders.Job SummaryWe are seeking a Customer Service Representative to assist our sales force and inside...

  • Cashier and Customer Service Representative

    1 month ago

    Dublin, Ohio, United States Buffalo Wild Wings - Dublin, OH Full time

    Cashier and Customer Service Role at Buffalo Wild WingsWe are seeking a reliable and customer-focused individual to join our team as a Cashier and Customer Service representative at our Dublin, OH location.Key Responsibilities:Provide exceptional customer service to ensure a positive dining experienceOperate cash registers, POS terminals, and other equipment...

  • Cashier and Customer Service Representative

    4 weeks ago

    Dublin, Ohio, United States Buffalo Wild Wings - Dublin, OH Full time

    Cashier and Customer Service Role at Buffalo Wild Wings - Dublin, OHWe are seeking a reliable and customer-focused individual to join our team as a Cashier and Customer Service representative at Buffalo Wild Wings in Dublin, OH.Key Responsibilities:Provide exceptional customer service to ensure a positive dining experienceOperate cash registers, POS...

  • Customer Service Representative

    1 week ago

    Dublin, Ohio, United States City Barbeque, LLC Full time

    Job DescriptionCity Barbeque, LLC is seeking a skilled Customer Service Representative to join our team as a Guest Recovery Representative. This role is responsible for providing exceptional customer service to our guests, resolving their concerns, and ensuring a positive experience.Key Responsibilities:Provide first call resolution for guest concerns,...

  • Bilingual Customer Service Representative

    1 month ago

    Dublin, Ohio, United States T-Cetra LLC Full time

    Job DescriptionWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at T-Cetra LLC. As a Bilingual CSR, you will be responsible for providing technical assistance to merchants and responding to their needs in a professional and friendly manner.Key Responsibilities:Respond to customer calls in both English and Spanish...

  • Customer Service Representative

    2 months ago

    Dublin, Ohio, United States U-Haul Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...

Customer Service Representative

2 months ago

Dublin, Ohio, United States Sedgwick Full time
Job Summary

Sedgwick is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to callers regarding claims for multiple lines of business.

Key Responsibilities
  • Act as primary liaison with callers, following client specifications in assisting with questions and solving problems related to the claims application and servicing processes.
  • Educate and inform the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.
  • Enter verbal and written application information that meets both the internal and external customers' requirements accurately into the claims management system.
  • Assign new claims to the appropriate claims handler.
  • Direct customer calls to the appropriate contact at multiple locations or escalate to Service Center Specialist/management as needed.
Requirements
  • High school diploma or GED required. College courses preferred.
  • One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.
  • Knowledge of medical terminology.
  • Understanding of claims management.
  • Excellent oral and written communication skills.
  • PC literate, including Microsoft Office products.
  • Strong organizational skills.
  • Good interpersonal skills.
  • Ability to multi-task in a fast-paced environment.
  • Ability to support multiple clients across communication channels and utilize multiple systems simultaneously.
  • Ability to work in a team environment and/or independently.
Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.