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Customer Service Representative

2 months ago

Dublin, Ohio, United States Fifth Third Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities:

  • Provide personalized service to customers, addressing their financial needs and concerns.
  • Build and maintain strong relationships with customers, understanding their financial goals and objectives.
  • Collaborate with colleagues to achieve sales targets and drive business growth.
  • Stay up-to-date on bank products and services, making recommendations to customers as needed.
  • Manage cash handling and other operational responsibilities with accuracy and attention to detail.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive customer information.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Us:

Fifth Third Bank is a leading financial institution committed to delivering exceptional customer service and building long-term relationships with our customers. We are proud to have a diverse and inclusive culture, and we are an equal opportunity employer.