Account Manager

2 weeks ago


King of Prussia, Pennsylvania, United States The J.G. Wentworth Company Full time
Account Manager Admin Job Description

We are seeking a detail-oriented and organized Account Manager Admin to join our team at The J.G. Wentworth Company. The ideal candidate will have a Bachelor's degree and proficiency in Excel, along with excellent communication skills to interact with clients and creditors via various channels.

Key Responsibilities:
  • Client and Creditor Communication: Engage with clients and creditors through email, text, and phone calls to facilitate effective communication and negotiation.
  • Settlement Offer Management: Compile and track settlement offers in Excel, and submit these files to scrub partners for generating settlement letters.
  • Authorization to Communicate (ATCs): Send ATCs via email/fax to creditors to enable communication and negotiation of credit cards and unsecured loans on behalf of our clients.
  • Email Management: Oversee multiple email inboxes for the Negotiations team, ensuring timely and effective communication.
  • Task Management: Create tasks, update information, and maintain accurate notes within our CRM system.
  • Relationship Maintenance: Develop and maintain professional relationships with internal departments and external creditors.
  • Salesforce Administration: Set up new creditors in Salesforce, mapping them to Creditor Admin and automation systems.
  • Team Collaboration: Partner with development and IT teams to facilitate the onboarding of new scrub partners.
Qualifications:
  • Education: Bachelor's degree.
  • Technical Skills: Proficiency in Excel; experience with Salesforce is a plus.
  • Communication Skills: Strong verbal and written communication skills.
  • Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
  • Detail-Oriented: Keen attention to detail and commitment to accuracy.

We offer a comprehensive benefits package, including medical, vision, and dental benefits, 401K with company match, paid time off, and more. If you are a motivated and detail-oriented individual looking for a challenging role, please apply today.


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