Hotel Operations Director
5 days ago
We are seeking a seasoned Hotel Operations Director to oversee our front office operations and drive business results at Hampton Inn Plant City. This role requires strategic thinking, leadership, and collaboration to deliver exceptional guest experiences and optimize revenue.
About the Role:
- Develop and implement strategic plans to improve guest satisfaction, loyalty, and revenue
- Lead and manage front office staff, providing coaching and training to ensure they meet our high standards
- Maintain accurate records and reports, ensuring timely collections and optimal revenue management
- Collaborate with other departments to resolve guest complaints and issues
- Stay up-to-date with industry trends and best practices, applying knowledge to drive business results
Requirements:
- Bachelor's degree in hotel management, business, or similar
- Minimum 5 years' experience in hotel management, preferably in a front office or operations role
- Proven track record of driving business results and improving guest satisfaction
- Excellent leadership, communication, and interpersonal skills
- Strong analytical and problem-solving skills
Estimated Salary: $65,000 - $80,000 per year, based on experience and qualifications. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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