Enterprise Desktop Support Specialist

7 days ago


Dallas, Texas, United States 22nd Century Technologies Full time
Job Description

We are seeking a highly skilled Enterprise Desktop Support Specialist to join our team at 22nd Century Technologies. In this role, you will be responsible for providing break/fix support in a mid-sized Enterprise environment.

Key Responsibilities:
  • Provide technical assistance and resolve issues related to desktop hardware, software, and peripherals.
  • Perform troubleshooting, patch management, mobile device management, asset management, PC imaging, and deployment.
  • Maintain user account information, including rights, security, and systems groups.
  • Install new PCs and locally attached peripherals, such as printers, desktop phones, monitors, and scanners.
Requirements:
  • 2+ years of experience in desktop support with a focus on break/fix support in an Enterprise environment.
  • CompTIA A+ Certification is required.
  • Bachelor's degree preferred.
Working Conditions:
  • Occasional travel may be required to visit smaller County facilities.
  • Personal vehicle use may be necessary, and reimbursement will be provided at state-defined mileage rates.
  • After-hours on-call responsibility may be required, approximately every three months.
What We Offer:
  • A competitive salary, estimated to be around $65,000 per year, based on industry standards and location.
  • The opportunity to work in a fast-paced environment with a high level of professionalism and customer satisfaction.


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