Enterprise IT Support Specialist
1 week ago
Job Title: Enterprise IT Support Specialist
We are seeking an experienced IT professional to join our team as an Enterprise IT Support Specialist at Stone Search, LLC in Dallas, TX. This is a hybrid role with both office and remote work options.
The ideal candidate will have 2-4 years of progressive work experience providing IT support and implementing end-user systems in an enterprise environment. They should have a bachelor's degree, preferably in Management Information Systems or Computer Sciences, and be familiar with Microsoft Operating Systems, Active Directory, EntraID, GPO, Office 365, Windows Operating Systems, Exchange, and cyber security.
The salary for this position is approximately $85,000 per year, based on industry standards and the cost of living in Dallas, TX. We offer excellent benefits, including health insurance, retirement plans, and paid time off.
**Key Responsibilities:**
- Provide technical support and troubleshooting for IT issues
- Implement and maintain end-user systems, including operating systems, applications, and hardware
- Collaborate with internal teams to resolve complex technical issues
- Document technical solutions and procedures
**Requirements:**
- Bachelor's degree in Management Information Systems or Computer Sciences
- 2-4 years of progressive work experience in IT
- Working knowledge of Microsoft Operating Systems, Active Directory, EntraID, GPO, Office 365, Windows Operating Systems, Exchange, and cyber security
- Excellent written and verbal communication skills
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