Hotel Finance Director

1 week ago

Saint Charles, Missouri, United States Q Center Full time
Job Summary

The Financial Operations Manager is responsible for overseeing the day-to-day financial activities of Q Center, ensuring accurate and timely financial reporting, and maintaining a high level of financial control.

This position requires a strong understanding of financial principles, accounting practices, and regulatory requirements. The ideal candidate will have a minimum of 4 years of progressive experience in accounting, finance, or a related field, with a strong background in financial analysis, budgeting, and forecasting.

The Financial Operations Manager will be responsible for:

  • Developing and implementing financial policies and procedures
  • Ensuring compliance with financial regulations and laws
  • Preparing and analyzing financial reports, including balance sheets, income statements, and cash flow statements
  • Managing financial systems, including accounting software and spreadsheets
  • Providing financial guidance and support to management and staff

Requirements:

  • 4-year college degree in accounting, finance, or a related field
  • Minimum 4 years of progressive experience in accounting, finance, or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines

Benefits:

  • Paid time off
  • 401(K) with employer match
  • Holiday pay
  • Medical, dental, and vision insurance
  • Employee assistance program
  • Basic life and AD&D insurance
  • Disability benefits
  • Employee meals
  • Education and experience

Physical Requirements:

  • Flexible and long hours sometimes required
  • Sedentary work

Fundamental Requirements:

  • Associates must be attentive, friendly, helpful, and courteous to all guests and fellow associates
  • Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments
  • Oversee and manage the daily operations of the department and associates
  • Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction
  • Define and implement department objectives and standard operating procedures
  • Manage budget, forecast, expense, records, and contracts

Responsibilities:

  • Ensure preparation of required reports, including payroll, revenue, associate schedules, and quarterly action plans
  • Assist in maintaining an organized and comprehensive filing system with documentation of purchases, invoices, schedules, forecasts, reports, and tracking logs
  • Submit required reports in a timely manner
  • Develop labor schedules to align with operation needs ensuring guest and client satisfaction
  • Make changes for-the-week, in-the-week as business changes occur and effectively communicate changes timely and appropriately
  • Interview candidates for open department positions and follow standards for hiring approvals
  • Conduct departmental training, departmental meetings, developing associate morale and skills
  • Conduct associate performance reviews in accordance with Q Center standards
  • Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks, and risk management is achieved
  • Operate all aspects of the department computer system, including software maintenance, report generation, and analysis, and simple programming
  • Keep immediate supervisor fully informed of all problems or matters requiring their attention
  • Respond to all associate and guest requests, problems, complaints, and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction
  • Maintain a clean, organized work area and manage all necessary department supplies
  • Ensure overall associate and guest satisfaction and safety is achieved
  • Perform other related duties as assigned

Supervisory Responsibilities:

  • Supervise accounting personnel by motivating, training, coaching, and counseling all associates, communicating job expectations, and appraising their performance
  • Assist in monitoring business revenues and expenses and ensure the accurate recording in accordance with Q Center's established guidelines
  • Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management
  • Monitor capital purchases against the annual Capital Budget and report all variances
  • Complete monthly tax returns for Sales & Use Tax and Occupancy Tax
  • Analyze financial data and operations in order to assist and advise management in maintaining the company's financial objectives
  • Assist with ensuring that all balance sheet accounts, including bank reconciliations, are reconciled on a timely basis
  • Establish and continually audit all internal financial controls; including purchasing, cash handling, disbursements, inventories, property assets, credit card processing, payroll, and employee records
  • Ensure compliance with federal, state, and local payroll and tax laws, regulations, and codes
  • Assist the Director of Finance with all Accounting related items
  • Assist in preparation all financial reports in accordance with Q Center's requirements meeting various due dates and deadlines
  • Monitor compliance in meeting required report deadlines and due dates and react accordingly
  • Ensure daily property activity is processed through the General Ledger system, including revenues, expenses, and cash transactions
  • Assist the sales effort in establishing customer credit in accordance with Q Center's policies and procedures
  • Maintain an efficient collection process to include an organized filing and tracing system, issue demand letters, monitor returned checks and chargebacks, perform collection calls, and prepare bad debt write-offs
  • Assist Director of Finance in all aspects of forecasting and annual budget process
  • Process third-party commission payments in accordance with approved Sales contracts
  • Maintain Fixed Asset Record database, and process depreciation entries monthly
  • Ensure preparation of unclaimed property reporting in accordance with Q Center standards
  • Review and process all credit card charge-back disputes
  • Ensure on a daily basis that credit card processing for all systems has been completed and is accurate; follow up on guest inquiries regarding credit card processing issues
  • Understand credit card processing guidelines and how credit card transactions are processed internally and externally; verify all credit card transactions have posted to the Q Center bank account
  • Oversee the Q Center Purchase Requisition system; add new users, import budgets, and manage other daily tasks related to function of the tool
  • Manage the Q Center General Ledger system; maintain accounts, including mapping to other systems, process journal entries, and create reporting
  • Handle all year-end Accounts Payable related activities, including reporting and 1099 creation

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