Guest Services Representative

1 week ago


Stony Ridge, Ohio, United States Briad Hotels | The Briad Group® Full time
Position Overview

Hotel Front Desk Agent / Receptionist

Company: Briad Hotels | The Briad Group®

Location: Wood Ridge, NJ

Our Commitment: At Briad Hotels, our team members play a crucial role in embodying our brand at every interaction. As a Front Desk / Reception Agent, you will be the face of our hotel, reflecting our core values through your service.

Key Responsibilities:

  • Provide exceptional service in a dynamic environment with frequent guest engagement.
  • Exhibit a genuine commitment to fulfilling guest needs and expectations.
  • Be available for various shifts, including mornings, evenings, and weekends.

Benefits Offered:

  • Career Advancement: We prioritize internal promotions.
  • Comprehensive Medical Benefits (for Full-Time Associates)
  • 401(k) Retirement Plan
  • Paid Time Off
  • Tuition Reimbursement Opportunities
  • Flexible Work Schedules
  • Teammate Assistance Fund
  • Job Stability
  • Competitive Salary
  • Vibrant and Engaging Work Environment

Candidate Qualifications:

  • Prior customer service experience is essential, ideally within the hospitality sector.
  • Flexibility to work AM/PM shifts, including weekends and holidays.
  • A high school diploma or equivalent is required.
  • Accounting experience is a plus but not mandatory.
  • Strong attention to detail and ability to manage information accurately.
  • Physical capability to lift, pull, and push moderate weights (minimum of 20 lbs); occasional lifting of luggage up to 50 lbs may be required.
  • Effective and courteous communication skills, both in person and over the phone.
  • Proficiency in the English language is necessary for speaking, reading, and writing.
  • Familiarity with general office equipment and the ability to operate specific hotel systems and software.

About Us: The Briad Group is rapidly expanding to meet diverse hospitality needs. Our extensive portfolio includes franchise locations, renowned hotel brands, unique rooftop lounges, and lifestyle shopping centers.

Our Mission: To foster positive, lifelong emotional connections with our teammates and guests.

Our Success Formula: We believe in building strong leadership teams and take pride in training, developing, and promoting the most talented individuals in the hospitality industry.



  • Stony Ridge, Ohio, United States Briad Hotels | The Briad Group® Full time

    Position OverviewRole: Hotel Front Desk Agent / ReceptionCompany: Briad Hotels | The Briad Group®Location: Wood Ridge, NJAbout Us: At Briad Hotels, we pride ourselves on creating exceptional experiences for our guests. Our team members embody our brand values at every interaction, ensuring that each guest feels welcomed and valued.Core...


  • Stony Ridge, Ohio, United States Briad Hotels | The Briad Group® Full time

    Position OverviewHotel Front Desk Agent / ReceptionistCompany: Briad Hotels | The Briad Group®Location: Wood Ridge, NJRole Summary: The Front Desk Agent plays a pivotal role in delivering the brand's essence at every interaction. This position embodies the core values of our establishment, ensuring a memorable experience for every guest.Key...


  • Stony Ridge, Ohio, United States The Briad Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at The Briad Group. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key ResponsibilitiesProvide...

  • Restaurant Team Member

    17 hours ago


    Stony Ridge, Ohio, United States Loves Travel Stops & Country Store Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Restaurant Team Member to join our team at Loves Travel Stops & Country Stores. As a Restaurant Team Member, you will play a crucial role in delivering excellent customer service by providing efficient and friendly service in a fast-paced environment.Key ResponsibilitiesProvide exceptional...


  • Stony Ridge, Ohio, United States Kearny Bank Full time

    Position Overview:Kearny Bank is seeking a dedicated Customer Engagement Representative to enhance our team. In this role, you will play a crucial part in delivering outstanding service to our clients, fostering client relationships, and uncovering sales prospects.Key Responsibilities:Build and nurture relationships with both consumer and business...

  • Cocktail Server

    3 days ago


    Stony Ridge, Ohio, United States Briad Special Venues | The Briad Group® Full time

    Job SummaryWe are seeking a skilled Cocktail Server to join our team at Concourse Club, a rooftop lounge venue atop a luxury hotel. As a Cocktail Server, you will be responsible for providing exceptional service to our guests, creating a memorable experience through our high-end cocktails and fine dining.Key ResponsibilitiesProvide attentive and personalized...


  • Stony Prairie, Ohio, United States Nexus Technologies Full time

    We are seeking a skilled Customer Service Representative to join our team at Nexus Technologies. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in the banking sector.Main Responsibilities:Provide timely and effective support to customers via telephoneAssist customers with inquiries and...


  • Stony Ridge, Ohio, United States Briad Special Venues | The Briad Group® Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Server and Food Runner to join our team at Concourse Club, a rooftop lounge venue atop The Element by Westin in Wood-Ridge, NJ. As a Server and Food Runner, you will play a key role in delivering exceptional service to our guests, ensuring a memorable experience for all who visit our lounge.Key...


  • Stony Ridge, Ohio, United States Briad Hotels | The Briad Group® Full time

    Job OverviewPosition Title: Room Quality SupervisorCompany: Briad Hotels | The Briad Group®Role Summary:The Room Quality Supervisor plays a pivotal role in ensuring that our guests experience a home-like atmosphere during their stay. This position is crucial in maintaining high standards of cleanliness and service throughout the property.Key...


  • Stony Ridge, Ohio, United States East Coast Toyota Full time

    About East Coast ToyotaWe are a fast-growing, family-owned dealership dedicated to making every customer a customer for life. Our employees are our greatest asset, and we treat them with respect and appreciation for their contributions to the company.Job SummaryWe are seeking an enthusiastic and ambitious Sales Associate to support, train, and provide a...


  • Stony Ridge, Ohio, United States Kearny Bank Full time

    Client Relationship SpecialistKearny Bank is seeking a dedicated Client Relationship Specialist to enhance our customer service team. In this role, you will be pivotal in delivering outstanding service to our clients, nurturing client relationships, and uncovering sales prospects.Key Responsibilities:Build and maintain relationships with both consumer and...


  • Stony Ridge, Ohio, United States East Coast Toyota Full time

    Are you ready to embark on a rewarding career in the automotive industry? East Coast Toyota is seeking a motivated Sales Associate to join our dynamic team. At East Coast Toyota, we prioritize customer satisfaction and believe that happy employees lead to happy customers. We recognize and reward individuals who demonstrate dedication and enthusiasm in their...


  • Mineral Ridge, Ohio, United States Kona Ice Full time

    We are seeking a motivated and charismatic Server Representative to join our local Kona Ice team. As a Server Representative, you will be responsible for providing exceptional customer service and ensuring a fun and memorable experience for our customers.Responsibilities:Arrive safely to scheduled events and greet customers with a smileProvide superior...


  • Dry Ridge, Kentucky, United States Holiday Inn Express Dry Ridge Full time

    Job OverviewObjective:The Guest Services Representative plays a crucial role in managing all activities at the front desk. This position is accountable for the seamless operation of the front desk during various shifts. Key duties include welcoming guests, processing reservations, generating daily reports, reconciling transactions, and ensuring security...


  • Dry Ridge, Kentucky, United States Holiday Inn Express Dry Ridge Full time

    Job OverviewObjective:The Guest Services Representative plays a crucial role in managing the Front Desk operations. This position is responsible for handling guest registrations, processing reservations, generating daily reports, reconciling transactions, and ensuring security protocols are followed during shifts.KEY RESPONSIBILITIES:Engage with guests and...


  • Dry Ridge, Kentucky, United States Holiday Inn Express Dry Ridge Full time

    Job OverviewObjective:The Guest Services Representative plays a crucial role in managing all activities related to the front desk. This position oversees the front desk operations during various shifts, ensuring a seamless experience for all guests. Key responsibilities include guest registration, reservation management, daily reporting, transaction...


  • Burr Ridge, Illinois, United States Crowne Plaza Burr Ridge Full time

    We are seeking a dedicated Guest Services Supervisor who will ensure that every visitor to our establishment receives outstanding service, fostering a welcoming environment that encourages repeat visits. As the initial point of contact, you will represent our brand and be responsible for overseeing the front desk operations. Your role will involve managing...

  • Guest Service Agent

    1 month ago


    Stony Creek, United States Fairfield Inn & Suites Stony Creek, VA Full time

    Job DescriptionJob DescriptionDescription:The Fairfield Inn & Suites - Stony Creek VA, managed by Essex Hotel Management, is seeking a DRIVEN Guest Service Agent.As our guests' first point of contact, the Front Desk Agent is responsible for providing exceptional customer service and ensuring a positive experience for all who visit our establishment....

  • Guest Service Agent

    1 month ago


    Stony Creek, United States Essex Hotel Management Full time

    Job Type Part-time Description The Fairfield Inn & Suites - Stony Creek VA, managed by Essex Hotel Management, is seeking a DRIVEN Guest Service Agent. As our guests' first point of contact, the Front Desk Agent is responsible for providing exceptional customer service and ensuring a positive experience for all who visit our establishment. Responsibilities:...


  • Stony Point, New York, United States Presbyterian Church USA Full time

    Company Overview:Stony Point Center is located in the scenic Hudson River Valley, 45 minutes northwest of New York City in beautiful upstate New York. A space committed to welcoming guests from all walks of life, fostering dialogue, inspiring spiritual work and eradicating systemic racism and institutionalized poverty. Owned and operated by the Presbyterian...

  • Guest Room Attendant

    3 weeks ago


    Stony Brook, United States Crescent Services Full time

    At Hilton Garden Inn Stony Brook, we create memorable stays by ensuring every room feels like home. We are seeking a Guest Room Attendant who shares our passion for cleanliness and exceptional service! Hilton Garden Inn Stony Brook is located on the beautiful campus of Stony Brook University. Our hotel has 135 guest rooms, over 3,800 sq. ft. of event space,...


  • Stony Point, New York, United States Presbyterian Church USA Full time

    Company Overview:Stony Point Center is located in the scenic Hudson River Valley, 45 minutes northwest of New York City in beautiful upstate New York. A space committed to welcoming guests from all walks of life, fostering dialogue, inspiring spiritual work and eradicating systemic racism and institutionalized poverty. Owned and operated by the Presbyterian...


  • Burr Ridge, Illinois, United States Crowne Plaza Burr Ridge Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Crowne Plaza Chicago SW Burr Ridge. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesCash Handling and Security: Ensure the...

  • Guest Service Expert>

    2 months ago


    Glen Ridge, United States Smashburger Full time

    Smashburger - 989 Bloomfield Ave Tenant 1C [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize...


  • Park Ridge, United States Advocate Aurora Health Full time

    Major Responsibilities: To emulate the concept of "customer service" while performing all related job duties. 1)Assist in development of customer service excellence standards that not only meet but exceed customer expectations. 2)Assist in establis Guest Service, Customer Service, Guest Advocate, Associate, Hospital, Behavioral, Retail, Healthcare


  • Park Ridge, United States Advocate Health Full time

    Major Responsibilities: To emulate the concept of "customer service" while performing all related job duties. 1)Assist in development of "customer service excellence" standards that not only meet but exceed customer expectations. 2)Assist in establishing "customer service standards" policies and procedures. 3)Act as a resource person for all hospital...


  • Park Ridge, Illinois, United States Fitness Formula Clubs Full time

    Benefits:Dental coverageEmployee discountsTraining and development opportunitiesVision coverageWellness resourcesRetirement savings plan401(k) matchingHealth coverageWe are seeking to employ a Front Desk Attendant/Opener who is personable, dependable, and eager to learn. At Fitness Formula Clubs, delivering exceptional customer service is essential. You will...


  • Park Ridge, Illinois, United States Fitness Formula Clubs Full time

    Benefits:Dental coverageEmployee discountsTraining and development opportunitiesVision coverageWellness resourcesRetirement plan (401(k))401(k) matchingHealth coverageWe are seeking to employ a Front Desk Attendant/Opener who is sociable, dependable, and eager to learn. At Fitness Formula Clubs, exceptional customer service is essential. You will ensure a...


  • Burr Ridge, Illinois, United States Crowne Plaza Burr Ridge Full time

    Position Overview:The Crowne Plaza Burr Ridge is seeking a dedicated and experienced Front Desk Supervisor to oversee our front office operations.Key Responsibilities:Manage cash handling processes, ensuring accuracy in cash drawer and processing credit card transactions.Welcome guests, complete their registration, and assign accommodations while efficiently...


  • Burr Ridge, Illinois, United States Burr Ridge Senior Living Full time

    Job SummaryWe are seeking a highly skilled and friendly Customer Service Representative to join our team at Burr Ridge Senior Living. As a key member of our front desk team, you will be responsible for providing exceptional service to our residents, their families, and guests.Key Responsibilities:Greet and Direct Visitors: Welcome and direct all visitors to...

  • Guest Room Attendant

    3 weeks ago


    Stony Brook, United States Crescent Hotels & Resorts Full time

    At Hilton Garden Inn Stony Brook, we create memorable stays by ensuring every room feels like home. We are seeking a Guest Room Attendant who shares our passion for cleanliness and exceptional service! Hilton Garden Inn Stony Brook is located on the Guest Room, Room Attendant, Attendant, Guest


  • Stony Brook, New York, United States Compass Group USA Inc Full time

    Job SummaryCompass Group USA Inc is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a Point of Sale system, and maintaining a clean and organized work environment.Key Responsibilities:Operate Point of Sale system and process...


  • Park Ridge, Illinois, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure a...