MLTC Sales Representative I

2 weeks ago


New York, New York, United States MetroPlusHealth Full time
About the Role

MetroPlusHealth is seeking a highly motivated and customer-focused individual to join our team as a Managed Long Term Care (MLTC) Sales Representative I. In this role, you will play a critical part in empowering New Yorkers by uniting communities through care.

Key Responsibilities
  • Provide education and assistance to long term care recipients, ensuring they have access to MLTC insurance.
  • Identify eligible Medicaid consumers and provide education on Managed Long Term Care features and benefits.
  • Work closely with Outreach Representatives, Member Service Representatives, Eligibility Representatives, Utilization Management, and other MetroPlusHealth personnel to resolve member concerns.
  • Establish and sustain beneficial relationships with Home Care Providers, Caregivers, medical specialists, and other providers that work with Medicaid Long Term Care patients.
  • Participate in weekly, bi-weekly, and monthly full staff, team, and one-on-one meetings to stay informed and aligned with marketing activity guidelines.
Requirements
  • High School Diploma or GED; College Degree or coursework preferred.
  • 2-3 years of sales, customer service, and/or customer-facing experience required.
  • Managed Long Term Care experience preferred.
  • New York State Life, Accident and Health Insurance Agent License.
What We Offer

MetroPlusHealth is committed to building strong relationships with our members and providers to enable New Yorkers to live their healthiest life. As a member of our team, you will have the opportunity to make a meaningful impact in the lives of our members and contribute to the success of our organization.



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