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Managed Long-Term Care Sales Specialist
2 months ago
Empower. Unite. Care.
At MetroPlusHealth, we are dedicated to empowering New Yorkers by fostering community connections through exceptional care. We believe that healthcare is a fundamental right. If you possess compassion and a collaborative mindset, consider joining our team. You can take pride in your contributions every day.
As a proud subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth offers top-tier healthcare services to residents across the Bronx, Brooklyn, Manhattan, Queens, and Staten Island. Our extensive range of products includes New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, and the Essential Plan. For over three decades, we have been committed to nurturing strong relationships with our members and providers, enabling New Yorkers to lead their healthiest lives.
Position SummaryThe Managed Long-Term Care (MLTC) Sales Specialist plays a crucial role in facilitating access to MLTC and Medicaid Advantage Plus (MAP) insurance by providing education and support to long-term care recipients. This position involves delivering comprehensive information on Managed Long-Term Care and Medicaid Advantage Plus features and benefits to consumers, providers, and business partners.
Key Responsibilities- Educate and enroll eligible Medicaid and Medicare/Medicaid dual beneficiaries in MetroPlusHealth's MLTC and MAP offerings.
- Identify potential Medicaid and dual-eligible Medicare/Medicaid consumers through various community resources.
- Understand and apply all relevant policies and procedures regarding product disclosures and enrollment processes.
- Maintain knowledge of services available to Medicaid and dual-eligible consumers, including in-home services, housing options, and government benefits.
- Communicate the essential features and benefits of MetroPlusHealth's MLTC and MAP products.
- Assist consumers in selecting primary care providers and completing necessary documentation.
- Conduct outreach and follow-up on leads and referrals from family members and caregivers.
- Ensure compliance with marketing activity guidelines set by regulatory agencies.
- Build and sustain relationships with home care providers, caregivers, and other healthcare professionals.
- Participate in regular team meetings and training sessions.
- High School Diploma or GED required; college degree or coursework preferred.
- 3-5 years of experience in sales and customer relations.
- Experience in Managed Long-Term Care (MLTC) and Medicaid Advantage Plus (MAP) is essential.
- New York State Life, Accident, and Health Insurance Agent License required.
- Valid NYS Driver's License is advantageous.
- Integrity and Trust
- Customer Focus
- Functional and Technical Skills
- Effective Written and Oral Communication
