Customer Service Representative

2 weeks ago


Hartford, Connecticut, United States Massage Envy Full time
Overview

At Massage Envy West Hartford, we're dedicated to helping our clients feel their best. As a Sales and Service Associate, you'll play a key role in delivering an exceptional experience and growing our member base.

Perks and Benefits
  • Competitive hourly base pay, plus bonuses and commissions
  • Company-paid healthcare, including annual physicals and access to urgent care
  • Telehealth services for you and your immediate family
  • Company-sponsored dental and vision plans
  • Matching 401(k) retirement savings
  • Paid time off and sick leave
  • Employee referral bonus program
  • Flexible schedule for a better work-life balance
Responsibilities
  • Provide outstanding customer service and help clients feel valued and understood
  • Promote the value of Total Body Care by educating clients on new services and selling the Massage Envy Wellness Program
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
Culture and Support

We're a caring community that celebrates individuality and shares knowledge. Our trained leadership is invested in your success, and we offer award programs to recognize outstanding performance.



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