Lead Systems Engineer
2 weeks ago
At Discount Tire, we are proud of our dedicated workforce and our extensive legacy of over 60 years. This is an exciting opportunity to join our expanding team as we continue to grow our presence across various locations. We emphasize the importance of promoting from within for both retail and corporate positions.
Key Responsibilities:
- Optimize system efficiency and reliability to achieve critical performance indicators, with a focus on response times and customer satisfaction metrics.
- Develop and implement proactive monitoring solutions to avert potential issues and work collaboratively with teams to maintain system uptime.
- Establish resilient systems to reduce downtime and guarantee continuous availability.
- Engage in incident management activities, perform root cause analyses, and uphold thorough documentation practices.
- Spot opportunities for system enhancements and cultivate a culture of ongoing education and improvement.
- Propose and execute enhancements, work across departments, and provide outstanding customer service.
- Qualifications:
- A minimum of five years of experience in Systems Engineering with expertise in diagnostic methodologies.
- Strong technical proficiency in front-end web technologies, RESTful APIs, cloud computing environments, and CI/CD workflows.
- Exceptional communication and interpersonal skills, with a proven ability to resolve complex challenges effectively.
- A Bachelor's degree in Computer Science or a related discipline.
Discount Tire is committed to equal employment opportunities and embraces diversity within the workplace.
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