Customer Relationship Specialist

1 week ago


Worcester, Massachusetts, United States unibank Full time
Customer Relationship Specialist Job Description

About Us:

At UniBank, we pride ourselves on our commitment to delivering outstanding service and fostering meaningful connections within our community. We are looking for a full-time Customer Relationship Specialist to enhance our operations.

Key Responsibilities:

  • Deliver exceptional service and cultivate strong connections with clients
  • Efficiently manage a variety of banking transactions
  • Promote and cross-sell financial products and services tailored to client needs
  • Assist clients in establishing new accounts and navigating loan processes
  • Engage in community initiatives to elevate the bank's presence
  • Ensure adherence to all regulatory standards and internal policies

Qualifications:

  • High school diploma or equivalent; Associate's Degree is advantageous
  • Prior experience in cash management, customer service, and sales is essential
  • Excellent communication, interpersonal, and organizational abilities
  • Capability to operate independently as well as collaboratively

About UniBank:

UniBank is a mutual institution focused on providing innovative financial solutions to our local communities. We are dedicated to making a positive impact and supporting local enterprises and individuals. Be part of our mission to redefine banking.



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