ServiceNow Platform Specialist

1 week ago


Raleigh, North Carolina, United States Comtech LLC Full time
Job Description

We are seeking a highly motivated and detail-oriented ServiceNow Platform Specialist to join our team at Comtech LLC.

The successful candidate will be responsible for supporting the day-to-day operations of the ServiceNow platform, particularly in Customer Service Management (CSM).

  • Support the configuration and maintenance of ServiceNow CSM modules, workflows, and user interfaces.
  • Collaborate with senior analysts, analysts, and stakeholders to gather business requirements, troubleshoot issues, and provide solutions.

Requirements:

  • Bachelor's degree in information technology or a related field, or equivalent experience in IT support, customer service management, or related roles.
  • 1-2 years of hands-on experience with ServiceNow, particularly with Customer Service Management (CSM) or similar modules.
  • Familiarity with JavaScript, HTML, CSS, and SQL is a plus.

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience.

This role requires a strong understanding of ServiceNow and excellent communication skills. If you have a passion for IT service management and a desire to grow your career in this field, please apply today.

We value diversity, work-life balance, and continuous improvement in our organization.



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