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ServiceNow IT Specialist
1 month ago
Job Summary
">We are seeking an experienced ServiceNow Developer to join our team at Diverse Lynx. As a key member of our IT department, you will be responsible for the administration of our ServiceNow tool.
">Key Responsibilities
">- ">
- Troubleshoot Level 2/3 incidents in the ServiceNow Support queue">
- Ensure production stability and track issues to closure">
- Perform production deployment and certification">
- Provide pre-production support for small enhancements">
- Conduct code review and update as required">
- Support regression testing for small enhancements">
- Create and maintain knowledgebase documents">
- Produce performance, status, and SLA reports">
- Analyze change requirements and participate in planning">
About This Role
">This is a challenging role that requires strong technical skills and excellent problem-solving abilities. If you have experience with ServiceNow and are passionate about delivering high-quality solutions, we encourage you to apply.
">What You Will Need
">To succeed in this role, you will need:
">- ">
- Experience with ServiceNow administration and development">
- Strong troubleshooting and problem-solving skills">
- Excellent communication and teamwork skills">
- A strong understanding of IT service management principles">
- Ability to work effectively in a fast-paced environment">
Compensation
">The salary for this role is $120,000 per year, depending on experience.