IT Platform Administrator
5 days ago
About ARK Solutions, Inc.
ARK Solutions, Inc. is a leading provider of innovative technology solutions, recognized for its commitment to excellence and customer satisfaction.
Salary Information
The estimated annual salary for this position is between $70,000 and $100,000, depending on qualifications and experience.
Job Description
We are seeking a skilled Technical Specialist to join our team and support the ServiceNow platform, with a focus on Customer Service Management (CSM). As a key member of our IT team, you will collaborate with technical teams and business users to configure, maintain, and troubleshoot the ServiceNow system, ensuring seamless customer experiences across various services.
- Main Responsibilities:
- Assist in supporting day-to-day operations of the ServiceNow platform, particularly in CSM.
- Collaborate with senior analysts, analysts, and stakeholders to gather business requirements, troubleshoot issues, and provide solutions.
- Participate in configuring ServiceNow CSM modules, creating workflows, and improving the customer self-service experience.
- Contribute to troubleshooting and resolving incidents, ensuring timely customer support and issue resolution.
Required Skills and Qualifications
To succeed in this role, you should have a Bachelor's degree in information technology or a related field, or equivalent experience in IT support, customer service management, or related roles. Preferred qualifications include 1-2 years of hands-on experience with ServiceNow, particularly with CSM or similar modules, as well as familiarity with JavaScript, HTML, CSS, and SQL.
Benefits
We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package. If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced IT environment, we encourage you to apply for this exciting opportunity.
-
Platform Administration Expert
7 days ago
Raleigh, North Carolina, United States System Soft Technologies Full timeResponsibilitiesAssist in day-to-day operations of the ServiceNow platform, particularly in CSM.Collaborate with senior analysts, analysts, and stakeholders to gather business requirements, troubleshoot issues, and provide solutions.Participate in configuring ServiceNow CSM modules, creating workflows, and improving the customer self-service experience.Help...
-
ServiceNow Platform Optimization Specialist
7 days ago
Raleigh, North Carolina, United States ARK Solutions, Inc. Full timeJob OverviewAt ARK Solutions, Inc., we are seeking a highly skilled ServiceNow Platform Optimization Specialist to join our team. As a key member of our IT service management team, you will play a crucial role in supporting and optimizing the ServiceNow platform to enhance the customer experience across various services.About the RoleThis is an exciting...
-
ServiceNow Administrator
7 days ago
Raleigh, North Carolina, United States Forhyre Full timeAbout ForhyreWe are a dynamic organization seeking an experienced ServiceNow System Administrator to join our team. This role is ideal for someone who has hands-on experience with ServiceNow system support and implementation.
-
ServiceNow Administrator
7 days ago
Raleigh, North Carolina, United States InfoStride Full timeJob OverviewWe are seeking a skilled ServiceNow administrator to join our InfoStride team. As a key member of our IT department, you will be responsible for supporting and optimizing our ServiceNow platform.
-
ServiceNow Developer and Administrator
1 week ago
Raleigh, North Carolina, United States Saxon Global Full timeJob Summary: We are seeking a highly skilled ServiceNow Developer and Administrator to join our team at Saxon Global. As a key member of our ServiceNow team, you will be responsible for administering the ServiceNow platform across the Customer Service Management application, performing enhancements, upgrades, and maintenance, and adhering to best practices...
-
Raleigh, North Carolina, United States Focused HR Solutions Full timeJob Title: Power Platform Developer for Complex SharePoint SolutionsJob Type: Full-time, On-siteLocation: Raleigh, NCSalary: $45-54/hour W2 or $50-60/hour Corp to CorpAbout the Role:We are seeking an experienced Power Platform Developer to join our team in Raleigh, NC. As a Power Platform Developer, you will be responsible for designing, developing, and...
-
Enterprise WebSphere Administrator
7 days ago
Raleigh, North Carolina, United States Resource Informatics Group Full timeAbout UsWe are Resource Informatics Group, a forward-thinking organization dedicated to delivering innovative solutions.Job OverviewSalary: $120,000 - $180,000 per annum (dependent on experience)This is an exceptional opportunity for a skilled WebSphere Administrator to join our team in Raleigh, NC. As a hybrid role, we prefer candidates who reside...
-
Raleigh, North Carolina, United States Focused HR Solutions Full timeJob Title:Linux Administrator on AWS/Hybrid Cloud PositionAbout the Company:Focused HR Solutions is a leading recruitment agency specializing in IT and technology staffing solutions. We are dedicated to providing top-notch talent to our clients, helping them achieve their business objectives.Job Summary:We are seeking an experienced Linux Administrator with...
-
Raleigh, NC Systems Administrator
7 days ago
Raleigh, North Carolina, United States E-Solutions INC Full timeJob DescriptionThis is a dynamic position for a skilled System Administrator to join our team at E-Solutions Inc.We are seeking an experienced professional with expertise in JAMF, Microsoft 365, and Citrix XenMobile to serve as a service owner for these platforms.This hybrid role will require the candidate to be on-site 2-3 days a week in Raleigh, NC, and...
-
Senior Infrastructure Solutions Architect
3 days ago
Raleigh, North Carolina, United States FUJIFILM Diosynth Biotechnologies Full timeOverviewFUJIFILM Diosynth Biotechnologies seeks a highly skilled Senior Infrastructure Solutions Architect to lead our platform design, configuration, and implementation projects. As a key member of our team, you will be responsible for delivering infrastructure solutions that meet the company's technical requirements.Job DescriptionThis is a $120,000 -...
-
Salesforce Technology Director
3 weeks ago
Raleigh, North Carolina, United States Bayone Full timeJob RequirementsOverviewBayone is seeking an experienced Salesforce Technical Lead to join our team. As a Salesforce Technical Lead, you will be responsible for designing, developing, and integrating software solutions on the Salesforce.com platform.Key ResponsibilitiesLead the design and implementation of Salesforce solutions, including customizations,...
-
Documentum Expert
7 days ago
Raleigh, North Carolina, United States TechnoGen Full timeJob Title: Documentum ExpertAbout the RoleWe are seeking a skilled Documentum expert to join our team at TechnoGen. As a senior member of our Documentum team, you will play a key role in delivering high-quality projects and providing expertise to our clients.Key Responsibilities* Provide expert-level support for Documentum platform engineering, including...
-
Technical Specialist- Junior Role in Raleigh
6 days ago
Raleigh, North Carolina, United States Comtech LLC Full timeAchieve professional growth as a Technical Specialist- Junior at Comtech LLC in Raleigh. Estimated Salary: $60,000 - $80,000 per year.About the Role:This is a hybrid position that requires working onsite three days a week. The City of Raleigh's IT Department is recognized for its commitment to innovation and excellence in technology.Main...
-
ServiceNow Implementation Specialist
7 days ago
Raleigh, North Carolina, United States Cyborgwave Full timeWe are seeking a highly skilled ServiceNow Developer to join our team at Cyborgwave. This role offers a competitive salary of $120,000 per year, commensurate with experience.About the RoleThis is an exciting opportunity for a seasoned professional to leverage their expertise in designing, developing, and implementing ServiceNow applications and solutions. As...
-
Salesforce Solutions Architect
1 week ago
Raleigh, North Carolina, United States ablel Full timeAbout the JobWe are seeking an experienced Salesforce Application Developer to join our team for a 6-month contract, with the possibility of an extension. As a valued member of our team, you will be responsible for designing, developing, and implementing scalable Salesforce applications using various platform features.ResponsibilitiesDesign and develop...
-
Data Analyst Intern
4 days ago
Raleigh, North Carolina, United States Schneider Electric Full timeCost Estimation and Data Quality Improvement SpecialistWe are seeking a highly organized and reliable Data Analyst Intern to join our team. This position is open to part-time or full-time internships in Nashville, TN, or Raleigh, NC. The ideal candidate will work on a Solutions platform for cost estimating and evaluation of data, improving Data quality and...
-
Business Development Marketing Assistant
2 weeks ago
Raleigh, North Carolina, United States TEKsystems Full timeMarketing Support Role at TEKsystemsWe are seeking a Marketing Support professional to assist the Marketing Manager in various tasks. This is a contract-to-hire opportunity that requires the candidate to work closely with the marketing team to plan events, create content, and provide administrative support.Key Responsibilities:Support the marketing team in...
-
Digital Transformation Specialist
1 week ago
Raleigh, North Carolina, United States Quadrant Inc Full timeWe are seeking a highly skilled Digital Transformation Specialist to join our team at Quadrant Inc. in Raleigh, NC.About the RoleAs a Digital Transformation Specialist, you will be responsible for supporting the end-user experience in an O365 environment by monitoring and troubleshooting flows and apps across multiple environments.You will also be...
-
Marketing Professional
1 week ago
Raleigh, North Carolina, United States TEKsystems Full timeJob OverviewWe are seeking a talented Marketing Professional to support our Marketing Manager in Raleigh-Durham, NC. This is a contract-to-hire opportunity with a competitive salary range of $55,000 - $65,000 per annum.Key ResponsibilitiesCreate engaging email campaigns for existing leads and develop content for social media platforms.Write high-quality...
-
GenAI Architect
5 days ago
Raleigh, North Carolina, United States ServiceNow Full timeJob DescriptionAt ServiceNow, we're on a mission to make the world work better for everyone. As a key member of our team, you'll play a critical role in helping our customers achieve their business outcomes by providing guidance on our innovative AI-enhanced technology.The Customer Outcomes team at ServiceNow works closely with customers to drive...