Claims Coordinator
1 week ago
Brown & Brown of Florida's Fort Lauderdale office is seeking a skilled Claims Coordinator to join our Commercial Insurance Lines Division. As a Claims Coordinator, you will be responsible for handling all types of Commercial and Condominium Claims, providing prompt, accurate, and courteous claim service to our customers.
Key Responsibilities:- Accept and handle all types of Commercial and Condominium Claims.
- Provide prompt, accurate, and courteous claim service to our customers.
- Oversee clerical processing of all incoming/outgoing claim documentation.
- Monitor claim workflow and create or recommend procedures to increase efficiency.
- Organize claims department to assure management objectives are met.
- Research coverages, read policies, and discuss coverages with producers, account executives, account managers, and customers.
- Develop new ways to improve claim handling, customers' perception, and expectations to increase account retention.
- Reading, analyzing, and processing of litigation paperwork.
- Reserve monitoring and communication with companies regarding reserve valuation.
- Ongoing claims monitoring/management.
- Maintain diary system relating to first-party losses and claims in subrogation.
- Assist underwriting staff with claims information and review loss runs with carriers.
- Completion of customer reports and suit activities as needed.
- Process data and prepare claims management reports, through analysis make recommendations for departmental improvement.
- Preparation of professional business letters.
- Develop claim-related training workshops for staff and clientele.
- Attend training and seminars as necessary to stay current with changes in law and industry.
- Pursue a program of personal and professional development.
- Four-year college degree or equivalent.
- 220 Florida Agents and/or 620 Florida Adjuster's License.
- Insurance designations preferred.
- At least five years of insurance claims adjusting experience.
- Excellent growth and advancement opportunities.
- Competitive pay based on experience.
- Paid Time Off (PTO).
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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