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Patient Access Coordinator

2 months ago


Lansing, Michigan, United States McLaren Health Care Full time

Job Summary:

The Patient Access Representative I is a vital member of the McLaren Health Care team, responsible for ensuring seamless patient access to our healthcare services. This role requires a high level of accuracy, attention to detail, and excellent communication skills.

Key Responsibilities:

  • Accurately complete registration and financial clearance tasks in a timely manner.
  • Verify patient insurance coverage and process necessary paperwork.
  • Provide exceptional customer service to patients, families, and healthcare team members.
  • Collaborate with Revenue Cycle Management to ensure efficient and effective patient access processes.
  • Meet productivity and quality standards for the position.

Requirements:

  • High School Diploma or equivalent required.
  • Minimum 6 months of experience in Patient Access, Medical Billing, or Customer Service.
  • Proven skills in Microsoft Office, specifically Excel and Word, and Windows-based applications.
  • 10-key calculator proficiency.

Preferred Qualifications:

  • Associate Degree in Healthcare, Finance, or related field.
  • Certification in medical billing, coding, or equivalent job-specific certification.
  • Working knowledge of CPT, HCPCS, and ICD-10 coding systems.
  • One year of experience in Revenue Cycle.

McLaren Health Care is an Equal Opportunity Employer.