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Patient Services Coordinator

1 month ago

Lansing, Michigan, United States Midwest Vision Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth flow of communication between patients, providers, and clinical staff.

Key Responsibilities
  • Greet and check in patients in a friendly and professional manner
  • Accurately enter and update patient information, including insurance details and demographics
  • Prepare paperwork for patient visits and verify patient benefits and eligibility
  • Collect co-pays, deductibles, and co-insurance as needed
  • Respond to patient inquiries and resolve billing or charge disputes
  • Monitor patient flow and adjust workflows as needed
  • Act as a liaison between patients, guests, back office staff, and providers
Requirements
  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Desire to work in a fast-paced environment
What We Offer
  • Competitive wages
  • Robust benefit package
  • Generous paid time off program
  • 401(k) retirement plan with company match