Guest Services Associate

2 weeks ago


Kenosha, Wisconsin, United States Stein's Garden and Home Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Services Associate to join our team at Stein's Garden and Home. As a key member of our retail team, you will be responsible for providing exceptional customer service, building relationships with customers, and assisting the management team in driving the company's Mission, Vision, and Values.

Key Responsibilities
  • Greet Customers Promptly: Welcome customers into our retail location and make them feel valued and appreciated.
  • Develop Professional Relationships: Build and maintain strong relationships with customers and colleagues, ensuring a positive and inclusive shopping experience.
  • Assist Customers: Determine customer needs, provide product information, and assist with purchases to ensure customer satisfaction.
  • Support Management Team: Assist in implementing merchandising and operational procedures, ensuring a seamless shopping experience for customers.
  • Maintain Store Appearance: Ensure the store is well-organized, clean, and visually appealing, with proper signage and product displays.
Requirements
  • Passion for Horticulture and Home Decor: Share our passion for horticulture, yard/home decor, and seasonal merchandise.
  • Excellent Communication Skills: Possess good written and verbal communication skills, with exceptional customer service skills.
  • Ability to Work in a Team Environment: Work effectively in a team environment, prioritizing tasks and multitasking to meet customer needs.
  • Physical Demands: Meet the physical demands of the job, including standing, walking, and lifting up to 25 pounds.


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