Enterprise Account Growth Specialist
3 weeks ago
About the Role:
The Account Manager will play a critical role in ensuring our partners receive maximum value from their TicketManager investment. This includes supporting our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
Key Responsibilities:
- Analysis of customer engagement and proactive outreach to increase product usage and adoption, reduce ticket waste, and improve customer experience.
- Support our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewal.
- Learn and develop skills required to successfully drive expansion sales and the enterprise level.
About TicketManager:
TicketManager is an industry leader in ticket and event management software. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.
What We Offer:
- $55,000-$75,000 (DOE)
- Bonus Eligibility
- Role is In-Office, Monday-Friday
- 401k & Company Match
- Health Benefits (Medical, Dental, Vision)
- Unlimited PTO
- Monthly Happy Hours & Volunteering
- Fun Company Perks
- Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row
- Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
- 4.6 out of 5 Glassdoor rating
- Used by over 4,000 globally known companies including ~15% of the Fortune 500
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