Senior Client Success Consultant

2 weeks ago


Miami, United States Visa Full time

Overview:
The Client Success team at Visa is dedicated to collaborating with a diverse range of client categories, including issuers, acquirers, processors, and merchants across North America. Our mission is to establish and implement an effective support framework for Visa Inc.

Key Responsibilities:
1. **Operational Management:** Oversee daily operations to ensure seamless product support and client satisfaction.
2. **Client Engagement:** Foster strong relationships with clients to understand their needs and provide tailored solutions.
3. **Leadership and Guidance:** Lead initiatives that enhance the overall client experience and drive business success.
4. **Consultative Support:** Offer expert advice and support to clients, ensuring they maximize the value of Visa's offerings.

Skills and Qualifications:
Successful candidates will possess a blend of operational expertise, client management skills, and a commitment to delivering exceptional service. A background in business services and support is essential for this role.



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