Customer Service Representative

16 hours ago


Lake Forest, California, United States The UPS Store #0026 Full time
Job Title: Full-Time Customer Service Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Full-Time Customer Service Associate at The UPS Store #0026.

Job Summary

The ideal candidate will provide exceptional customer service to all retail customers, process packages for courier shipment, and operate various office equipment. They will also advise customers on our products and services, and exhibit confidence in their knowledge of industry best practices.

Responsibilities
  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Practice good listening skills with customers, team members, and leadership
  • Maintain a clean, organized, and safe working environment
  • Perform other duties as assigned
Requirements
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • High school diploma or GED required
Benefits
  • Medical Insurance
  • Flexible Schedule and Daytime hours
  • Uniforms Provided
  • Advancement Opportunities
  • Monthly Sales Incentives
Compensation
  • Starting at $17 hr (after training) up to $22 hr w/ Sales Incentive


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