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Customer Service Representative

2 months ago

Lake Forest, California, United States THE UPS STORE Foothill Ranch Full time
Customer Service Representative - Flexible Hours Available
  • Primary Duties:
  • Deliver outstanding customer support by welcoming and assisting clients with their inquiries.
  • Acquire in-depth knowledge of all services and products available, including logistics, printing solutions, and mailbox services.
  • Efficiently and safely manage equipment and point-of-sale systems.
  • Package items for delivery in accordance with established guidelines.
  • Ensure a tidy and organized workspace.
  • Propose solutions to fulfill customer shipping requirements.
  • Complete necessary training modules.
  • Qualifications:
  • High school diploma or equivalent is preferred.
  • Prior experience in customer interaction and cash management is advantageous.
  • Certification as a Notary Public is preferred, or the willingness to obtain it.
  • Perks:
  • Employee discounts available.
  • Flexible scheduling options with daytime shifts.
  • Company Overview:
  • The UPS Store offers a range of shipping, printing, and business solutions to its clientele.