Guest Relations Specialist

2 weeks ago


Chicago, Illinois, United States Little Victories Full time
Position Overview:

As a Hospitality Host, you will be the first point of contact for our guests, ensuring a warm and inviting atmosphere.

Key Responsibilities:
  • Maintain a friendly demeanor, demonstrating empathy and kindness to all guests.
  • Collaborate effectively with team members, showcasing outstanding communication abilities.
  • Foster a positive environment for guests while motivating your colleagues to do the same.
  • Adhere to ethical business practices in all interactions.
  • Exhibit the capability to work efficiently while upholding safety standards and procedures.
  • Be available for late shifts as required.
  • Stay self-motivated and composed during busy periods.
  • Recognize signs of intoxication and follow appropriate procedures for guest management.
  • Bring prior customer-facing experience to enhance guest interactions.
  • Meet the minimum age requirement of 21 years.
  • Be prepared to stand for extended periods during shifts.
  • Possess an updated BASSET and Food Handler's certificate.
  • Be a U.S. citizen or a foreign citizen authorized to work legally in the United States.
  • Most importantly, find joy in creating memorable experiences for guests while enjoying your work.

About Little Victories:
  • We pride ourselves on a positive, supportive, and inclusive workplace culture.
  • Our comprehensive benefits package is designed for full-time employees.
  • We offer tremendous opportunities for professional growth.
  • Our team brings over 50 years of combined experience in the hospitality industry.

For more information about Little Victories, please visit our website.

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