Guest Relations Coordinator

2 weeks ago

Chicago, Illinois, United States Galit Full time

Company Overview: Galit is a renowned Middle Eastern dining establishment located in the vibrant Lincoln Park area of Chicago, proudly managed by Chef Zachary Engel and Andrés Clavero. This restaurant serves as a gathering place for the community, where hospitality professionals, patrons, and suppliers unite to honor food and drink in a respectful, friendly, and nurturing environment. The menu emphasizes a seasonal and localized approach to dishes inspired by Middle Eastern and Israeli immigrant cuisines, complemented by an innovative beverage program.



Position Summary: The primary role involves planning, organizing, and managing reservations for daily service. The Host is responsible for warmly greeting and acknowledging all guests upon arrival and departure, ensuring that the team delivers exceptional hospitality and a delightful dining experience. Continuous communication with management during meal service is essential to facilitate smooth operations. The Host will engage with guests both over the phone and in-person with honesty and respect. Reporting to the General Manager and Managers, as well as occasionally to the Executive Chef and Sous Chefs, the Host plays a crucial role in fostering a positive work environment aligned with Galit's culture and values.



Key Responsibilities:

  • Engage in genuine and warm interactions with all guests while maintaining professionalism and courtesy, utilizing language as directed by management.
  • Manage the reservation system to ensure an organized template.
  • Welcome and acknowledge all guests arriving and departing from the restaurant.
  • Guarantee that the team provides outstanding hospitality to all patrons.
  • Escort guests to their designated tables, seat them, and provide menus.
  • Respond to general inquiries from guests regarding restaurant operations, including hours, menu offerings, restroom locations, and parking directions.
  • Handle phone calls at the main host desk or in the office.
  • Develop and maintain professional relationships with all staff, Chefs, and Managers through a collaborative and positive work approach.
  • Communicate effectively with Chefs, Managers, and Front of House staff to meet guests' needs and requests.
  • Possess a comprehensive understanding of all floor plans and seating arrangements.
  • Maintain uniform cleanliness and adhere to proper attire standards at all times.
  • Follow safety protocols and CDC guidelines regarding health and safety.


Qualifications and Skills:

  • Comply with side work requirements as outlined by restaurant management for opening and closing shifts.
  • 1-2 years of experience in high-volume environments as a host/hostess is preferred.
  • Familiarity with the Resy reservation system is a plus.
  • Proficient in conversational English.
  • Exceptional interpersonal skills.
  • Strong communication and organizational abilities.
  • Excellent problem-solving skills and interpersonal relations.
  • Highly responsible and dependable.
  • Ability to thrive under pressure in a fast-paced setting.
  • Ability to work collaboratively with colleagues as part of a team.
  • Focus on guest needs while remaining calm and courteous at all times.
  • A high school diploma or equivalent is preferred.
  • Capability to read and interpret various documents, including safety rules and operational instructions. Ability to write routine reports and communicate effectively with groups.
  • Ability to address practical problems and manage diverse variables in situations with limited standardization.
  • Regularly required to stand, walk, use hands for various tasks, and occasionally climb or balance.


For more information about Galit, please visit our website.

  • Guest Relations Coordinator

    2 weeks ago

    Chicago, Illinois, United States Galit Full time

    Company Overview: Galit is a distinguished Middle Eastern dining establishment located in the vibrant Lincoln Park area of Chicago, proudly managed by Chef Zachary Engel and Andrés Clavero. This restaurant serves as a communal hub where hospitality professionals, patrons, and suppliers unite to honor food and beverages in a respectful, friendly, and...

  • Guest Relations Coordinator

    7 days ago

    Chicago, Illinois, United States The Florentine Full time

    Join Our Team at The Florentine!The Florentine is eager to welcome talented individuals to enhance our esteemed dining establishment. If you are a dedicated HOST seeking a rewarding position within a dynamic company, we invite you to explore this opportunity.Key Responsibilities:Greet all patrons with a warm and genuine welcome.Guide guests to their...

  • Guest Relations Coordinator

    1 week ago

    Chicago, Illinois, United States Four Corners Full time

    Job OverviewCompany BackgroundFour Corners is a prominent hospitality organization based in Chicago, recognized for its diverse range of establishments, each designed to deliver an outstanding social atmosphere, innovative menus, and exceptional service. Since our inception in 2001 with a single neighborhood bar, we have expanded to over 10 venues in Chicago...

  • Guest Relations Coordinator

    2 weeks ago

    Chicago, Illinois, United States Tanta Full time

    Tanta Cocina Peruana is in search of enthusiastic Hosts who possess flexible availability and a passion for working in an inviting environment with a stunning seasonal rooftop. Our team is composed of friendly and knowledgeable individuals who share a love for vibrant cuisine, and we are eager to welcome like-minded candidates.Key Responsibilities:Greet...

  • Guest Relations Coordinator

    1 week ago

    Chicago, Illinois, United States Four Corners Full time

    Host/Hostess Role at Four CornersCompany OverviewFour Corners is a distinguished hospitality organization headquartered in Chicago, renowned for its diverse venues that aim to deliver outstanding social experiences, creative menus, and exemplary service. Since our inception as a local bar in 2001, we have grown to encompass over 10 locations in Chicago and...

  • Hospital Guest Relations Specialist

    2 weeks ago

    Chicago, Illinois, United States Advocate Health Full time

    Key Responsibilities:Welcomes patients, visitors, and staff to the hospital's main entrance.Evaluates guests' immediate requirements and coordinates transportation to their designated areas as needed.Addresses individuals according to established service protocols.Greets and guides all patients, families, visitors, and staff to the appropriate locations in...

  • Guest Relations Specialist

    2 weeks ago

    Chicago, Illinois, United States Little Victories Full time

    Position Overview:As a Guest Relations Specialist, you will be the welcoming face of our establishment, ensuring that every visitor feels valued and appreciated. Your role is pivotal in creating a memorable experience for our guests while supporting your team in delivering exceptional service.Key Responsibilities:Maintain a friendly and approachable...

  • Guest Relations Ambassador

    2 months ago

    Chicago, Illinois, United States Shedd Aquarium Full time

    SUMMARY: Guest Relations Ambassadors are an integral part of the overall guest experience at Shedd. These individuals are posted throughout the operation engaging in such duties as selling tickets, greeting guests, scanning tickets, seating for presentations and shows, supporting Ancillary Operations, and wayfinding. Depending on operational needs, some...

  • Guest Services Coordinator

    7 days ago

    Chicago, Illinois, United States The Emily Hotel Full time

    Position Overview:The Guest Services Coordinator plays a crucial role in providing a seamless experience for guests during their stay. This position involves managing check-ins and check-outs, processing transactions, and addressing guest inquiries to ensure a smooth and efficient front desk operation.Benefits:Attractive salary along with a comprehensive...

  • Hospital Guest Relations Specialist

    2 weeks ago

    Chicago, Illinois, United States Advocate Health Full time

    Key Responsibilities:Welcomes patients, visitors, and staff to the facility's main entrance.1) Evaluates the immediate needs of guests and facilitates their transportation to the appropriate location.2) Addresses individuals according to established service protocols.3) Directs all patients, families, and visitors to the correct areas in accordance with...

  • Guest Services Coordinator

    6 days ago

    Chicago, Illinois, United States Red Roof Full time

    Guest Services Coordinator - Full-TimeJob Category: Hospitality - Hourly Requisition Number: GUEST02297Position OverviewWe are seeking an enthusiastic individual to enhance our guests' experiences. As a Guest Services Coordinator, you will be the face of our establishment, guiding visitors through their stay and showcasing the best our city has to offer.Key...

  • Overnight Guest Services Coordinator

    2 weeks ago

    Chicago, Illinois, United States Hyatt Full time

    Position Overview:As a key member of our hospitality team, the Overnight Guest Services Coordinator plays a vital role in ensuring exceptional guest experiences during the night shift.Responsibilities:This position encompasses a variety of tasks, including:Conducting nightly audits of financial transactions and reports to ensure accuracy.Preparing and...

  • Guest Relations Specialist

    2 weeks ago

    Chicago, Illinois, United States Little Victories Full time

    Position Overview:As a Hospitality Host, you will be the first point of contact for our guests, ensuring a warm and inviting atmosphere.Key Responsibilities:Maintain a friendly demeanor, demonstrating empathy and kindness to all guests.Collaborate effectively with team members, showcasing outstanding communication abilities.Foster a positive environment for...

  • Guest Services Coordinator

    2 weeks ago

    Chicago, Illinois, United States Hilton Worldwide Full time

    Position Overview - Front Office CoordinatorAs a vital member of the Guest Services team, the Front Office Coordinator plays a crucial role in ensuring exceptional service delivery in line with our esteemed standards. This position involves overseeing the daily operations of the Front Office, directing team members, and maintaining comprehensive records and...

  • Guest Relations Specialist

    7 days ago

    Chicago, Illinois, United States Little Victories Full time

    Position Overview:As a Hospitality Host, you will play a crucial role in creating a welcoming atmosphere for our guests. Your primary responsibility will be to ensure that every visitor feels valued and appreciated from the moment they arrive.Key Responsibilities:Maintain a friendly and approachable demeanor while interacting with guests.Collaborate...

  • Guest Relations Specialist

    7 days ago

    Chicago, Illinois, United States Little Victories Full time

    Position Overview:As a Host/Greeter, you will play a vital role in creating a welcoming atmosphere for our guests. Your responsibilities will include ensuring that every visitor feels valued and appreciated from the moment they arrive.Key Responsibilities:Maintain a positive demeanor and exhibit kindness towards all guests.Collaborate effectively with team...

  • Rockit Ranch Productions- Marketing Coordinator

    1 month ago

    Chicago, Illinois, United States RRP - Marketing Coordinator Full time

    Job Title: Marketing CoordinatorLocation: Chicago, IL (Hybrid)Reports To: Director of MarketingGeneral Overview: The Marketing Coordinator will play a crucial role in executing all marketing-related functions for Sunda and Blueprint Underground Cocktail Club. Reporting to the Director of Marketing, this role will encompass a wide range of responsibilities,...

  • Guest Services Coordinator

    2 weeks ago

    Chicago, Illinois, United States Beatrix - Fulton Market Full time

    Exciting Opportunity: Guest Services Coordinator PositionCompany OverviewBecome a part of a vibrant and forward-thinking team at Beatrix, a beloved local coffeehouse, eatery, and gathering spot. We take pride in offering comforting culinary creations, vegetarian selections, and enticing daily specials. Our beverage offerings include freshly crafted juice...

  • Guest Relations Specialist

    7 days ago

    Chicago, Illinois, United States Little Victories Full time

    Position: Hospitality HostKey Responsibilities:Maintain a friendly and approachable demeanor while interacting with guests.Collaborate effectively with team members to ensure seamless service delivery.Foster a welcoming atmosphere for patrons, encouraging a positive experience.Adhere to ethical business practices and uphold company standards.Demonstrate the...

  • Guest Relations Server

    7 days ago

    Chicago, Illinois, United States Carver 47 Full time

    Job Overview:Carver 47 is seeking an enthusiastic Server & Retail Associate to enhance our team. This role is perfect for individuals who are passionate about delivering exceptional dining experiences and have a keen interest in the culinary field. Familiarity with TOAST POS systems will be advantageous, as you will serve as the connection between patrons...