Business Development Executive

2 weeks ago

Gilroy, California, United States Charter Communications Full time
Job Summary

The Business Account Executive is a key role within our organization, responsible for selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. This includes coax delivered Internet, video, and voice services, as well as custom hosting, desktop security, data backup, data storage, toll-free numbers, additional email addresses, static IPs, and more.

Key Responsibilities
  • Actively support all efforts to simplify and enhance the customer experience
  • Place orders through order management software and work with the Account Coordinator to ensure accurate and timely submission of sales orders, contracts, billing forms, and sales reports
  • Have a complete understanding of Spectrum Business coax services, rates, and applicable taxes
  • Demonstrate selling skills and product knowledge, practicing with other Account Executives and staying up-to-date with new sales techniques
  • Maintain accurate records of sales and prospecting activities, including sales calls, presentations, closed sales, and follow-up activities within the assigned territory
  • Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model
  • Attend and participate in sales meetings as established by management
Requirements
  • Ability to read, write, speak, and understand English
  • Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
  • Valid driver's license with a satisfactory driving record
  • Bachelor's degree in business, marketing, or a related field, or equivalent experience
Preferred Qualifications
  • Outside sales experience in a high-transaction, short-closing cycle model
  • Business-to-business sales experience
  • Proven sales history of meeting or exceeding targets
Working Conditions

Office environment and/or outside environment with exposure to inclement weather and moderate noise levels

At Charter Communications, we're committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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