Sales and Support Specialist
1 week ago
We are looking for a skilled Call Center Support Agent to join our team at Mysocialwiz.
Job Summary:$50,000 - $70,000 per year
As a Call Center Support Agent, you will be responsible for answering incoming calls from customers, responding to inquiries, managing complaints, and providing general information. You will also be responsible for identifying and escalating issues to supervisors and recognizing trends in customer calls.
Duties:
- Answer incoming calls and respond to customer inquiries
- Manage and resolve customer complaints
- Identify and escalate issues to supervisors
- Recognize and document trends in customer calls
Requirements:
- High school diploma or equivalent
- Proficient in relevant computer applications
- 1-3 years of experience in a call center environment
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