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Customer Service Representative

2 months ago

Hampton, Virginia, United States Woodfin Full time
{"Job Title": "Customer Service Representative", "Job Summary": "As a Customer Service Representative at Woodfin, you will provide exceptional customer service to each and every guest. The ideal candidate must be friendly, positive, and have a can-do attitude. This position is fast-paced, so being able to multitask and work safely is a plus. The candidate must be dependable, flexible to change, and willing to provide the highest level of customer service.", "Responsibilities": "
\t\t\t\t\tServe and greet all customers.
\t\t\t\t\tMaintain a neat and clean appearance.
\t\t\t\t\tResolve customer complaints.
\t\t\t\t\tProvide a safe and clean store environment.
\t\t\t\t\tMaintain proper cash levels in register when receiving payments from customers for purchases.
\t\t\t\t\tCount and verify cash transactions.
\t\t\t\t\tEnsure customers are of proper age to purchase alcohol and tobacco.
\t\t\t\t\tAny additional task that may be needed.", "Requirements": "
\t\t\t\t\tMust be at least 16 years of age.
\t\t\t\t\tPunctuality and reliability are required.
\t\t\t\t\tDependable transportation is required.
\t\t\t\t\tMust be able to crawl, kneel, squat, and climb.
\t\t\t\t\tMust be able to lift up to 30 pounds on a regular basis, unassisted.
\t\t\t\t\tMust be able to stand and walk for extended periods of time.", "Benefits": "
\t\t\t\t\tWoodfin is proud to offer a multitude of benefits for its employees and their families, including:
\t\t\t\t\t\t\t\tA diverse, family-oriented company culture that promotes a healthy work-life balance
\t\t\t\t\t\t\t\tA 401K with both Roth and Traditional pre-tax options, managed through Empower with a company match of 25% - up to 6% of your annual income
\t\t\t\t\t\t\t\tMedical Insurance coverage through Anthem 3 plan options available
\t\t\t\t\t\t\t\t+ Health Savings Account available through qualifying medical plans
\t\t\t\t\t\t\t\tDental Insurance coverage through Delta Dental 2 plan options available
\t\t\t\t\t\t\t\tVision Insurance coverage through EyeMed
\t\t\t\t\t\t\t\tFlexible Spending Account
\t\t\t\t\t\t\t\tTuition Reimbursement
\t\t\t\t\t\t\t\tApprenticeship Training Programs
\t\t\t\t\t\t\t\tEmployee Discounts on Woodfin services
\t\t\t\t\t\t\t\tScholarship opportunities for employees and their immediate family
\t\t\t\t\t\t\t\tOpportunities for cross-training and career development
\t\t\t\t\t\t\t\tPaid Vacation and PTO available upon hire
\t\t\t\t\t\t\t\tEmployee Assistance Program
\t\t\t\t\t\t\t\tAt Woodfin, we are committed to cultivating an environment of mutual respect and inclusion. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, age, sex, national origin, gender, pregnancy, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
\t\t\t\t\t\t\t\tAll aspects of employment will be based on merit, competence, performance, and business needs, including the decision to hire, promote, discipline, or discharge."}