Luxury Community Ambassador

3 days ago


San Francisco, California, United States Coterie Senior Living - Cathedral Hill Full time
About Coterie Senior Living - Cathedral Hill

Coterie Senior Living - Cathedral Hill is a luxury brand that redefines senior living. Our community offers stunning architecture, thoughtful design, state-of-the-art fitness facilities, and curated culinary offerings. We strive to elevate wellness and anticipate every need to provide a life more inspired.

Job Summary

We are seeking a Concierge to create a warm and welcoming environment for our residents and guests. As the single point of contact for all service requests, you will be responsible for creating a five-star experience.

Key Responsibilities
  • Welcome residents and guests with the highest level of hospitality and professionalism.
  • Assist with ensuring proper maintenance and appearance of the property, specifically the entrance, lobby, and common spaces.
  • Serve as point of contact for all resident requests and ensures all tasks are properly recorded in the hospitality software and fulfilled in a timely fashion.
  • Take initiative and respond promptly to various needs and requests.
  • Escalate issues to management or other team members as required.
  • Receive, document, and deliver mail & packages, dry-cleaning, and other personal items.
  • Knowledgeable about community operations including services, building amenities, and programming.
  • Assist in the coordination of the community's transportation schedule.
  • Communicate effectively to team members to provide a five-star level of service.
Requirements
  • High school diploma or general education degree (GED); or one (1) to three (3) years related experience.
  • Must be fully vaccinated and provide vaccination record card at time of hire.
  • Basic First Aid and CPR certification where required.
  • Must successfully complete all Atria specified training programs.
  • Strong communication skills.
  • Basic knowledge of computers and technology.
  • Ability to effectively problem solve.
  • Ability to work various schedules and shifts as needed.
What We Offer

We offer a competitive salary range of $23.50/hr - $27.03/hr, dependent on prior work history and experience.



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